Head of Operations Speke, England
Job description
Closing Date: 07/07/2023 00:00:00
Head of Operations
Salary: £70k per annum plus excellent benefits
Hours: 35 hours per week – we are also ‘Happy to Talk Flexible Working’
Contract Type: Permanent
Location: Hybrid Working - a mixture of home and office working
Closing Date: Friday 7 July 2023, 5pm
Recruitment day: Tuesday 25 July 2023
Our vision is Great homes. Strong communities. Bright futures.
This vision supports our mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.
What will your role be?
As a key member of our Senior Leadership Team, you will be responsible for providing vision, leadership, and direction to the organisation, taking collective responsibility, and advising the Board and Executive Management Team on strategy and policy development.
You will lead on best practice in all issues relating to customer service, tenant scrutiny, and housing management. Managing, developing and promoting services to tenants and applicants and working closely with partner organisations to ensure that SLH tenants receive the best possible service.
Who are we looking for?
We are looking for an individual that can demonstrate leadership, bring diversity of thinking, and fully support our values and commitment to our customers.
You will have;
- a comprehensive knowledge of our regulatory responsibilities and issues impacting the housing sector
- experience of working on or with the senior management team
- a strong track record of leadership and strategic management within a customer focussed organisation
- extensive experience of delivering effective housing management services
- the ability to critically evaluate information and challenge constructively
- a strong commitment towards equality, diversity & Inclusion,
We particularly welcome applications from disabled, ethnic minority and LGBTQ+ candidates as these groups are currently unrepresented within the organisation. Your input, challenge, and perspective will be invaluable in ensuring the interests of all areas of our community are represented and reflected in the decisions we make.
The right fit?
Our colleagues represent our values and so it is important that you are able to demonstrate these in everything you do.
- We are professional
- We care
- We are inclusive
- We take ownership
- We make it happen
Why join us?
You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.
The benefits you will receive
We’ll look after you with a fantastic holiday entitlement, a competitive salary, flexible working and even an extra day off to celebrate your birthday! See the ‘work for us’ section of our website to find out more about the benefits we offer.
How to apply
Please review our recruitment pack here.
We will shortlist from the information provided so it is essential that you outline your suitability for the post as detailed in the job description and person specification within your Supporting Statement.
- an up-to-date CV which shows your full career history (explaining any gaps) we recommend that this is no longer than three pages.
- a supporting statement detailing the reasons you want to join us and the contribution you would bring. It is important that your supporting statement highlights evidence of how your previous experience and skills relate to the criteria outlined in the Person Specification. We recommend that this should be a maximum of two pages.
All applicants must apply with a CV and Supporting Statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed.
Encouraging diversity
We are always working to increase diversity and seek people who can bring diverse thinking, who care about our purpose, and fully support our values and commitment to our customers. We therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help us build balanced teams from all walks of life.
We understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so we offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification.
If you wish to apply under this scheme please ensure you select "YES" to the relevant question on our online application form
Key dates:
- Friday 9 July 2023 - closing date
- Tuesday 25 July 2023 - assessment centre
Please indicate on your supporting statement if you cannot attend the interview date detailed above.
Further information
For further information about this exciting opportunity please download the recruitment pack here. If, having read the recruitment pack, you would like an informal and confidential discussion about this opportunity, please email [email protected]
