Job description
We are seeking to appoint a new Head of Operations to be responsible for the leadership and development of our Bath and North East Somerset Adult Community services. This is a rare opportunity to have your leadership create tangible results in the way healthcare is delivered.
If you are a Business Unit Head, Managing Director, or senior leader looking to take an exciting next step in your career, we would love to hear from you.
As a Head of Operations, you will be a critical senior leader within HCRG Care Group working in collaboration with the service managers and clinical leadership team in your business unit to achieve the best possible level of patient care.
Your effective leadership of the business unit will be pivotal in delivering our corporate strategy. You’ll be at the forefront of driving innovation and transformation to continue our growth and optimisation of our diverse services across Bath and North East Somerset.
This is a unique opportunity to work with system partners to make a real difference for patient outcomes.
Main ResponsibilitiesAs a Head of Operations, you will be supported and well-equipped to lead and develop our BaNES Adult Community services.
Your responsibilities will include:
- Ensure financial, commercial, clinical, and operational excellence throughout all commissioned services.
- Develop regional and national growth plans by operationalising strategically aligned goals and objectives designed to grow and retain both existing and new product portfolios.
- Deliver measurable improvement in people and service business performances to ensure that all key objectives for the people we serve are exceeded or met.
Our ideal candidate will:
- Have previous experience of leading high performing operational teams.
- Have contributed and supported wider corporate projects and improvements and have experience setting the overall strategic direction and culture of the division.
- Be a credible leader who can build enduring relationships, influencing diverse stakeholders in complex environments and can develop innovative solutions to deliver on our commitment to our communities.
We are looking to have conversations with either registered professionals or senior leaders across a range of healthcare services, Nursing, allied health professionals, Social Workers professionals from a primary or secondary care setting. The key transferable and what we are looking for is the level of clinical and commercial excellence that you can bring to our service.
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Package DescriptionAs a Head of Operations - Adults, you’ll lead our dynamic and innovative services. You will feel valued as a Head of Operations within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- AfC salary Band 8D (£83,571 to £96,376) and NHS terms and conditions – including an NHS pension.
- Working in an environment focused on the highest clinical and quality standards the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission.
- Flexible working to provide you with that true work / life balance.
- Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality.
- Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Leisure Vouchers.
- Access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters.
- A committed Learning and Development team who work closely with Universities and Health Education England to further your potential and support your progression.
- Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development.