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The Head of Operations for the Artificial Intelligence and Machine Learning (AIML) goup will work with the SVP of AIML, the leadership team and their supporting functions to drive strategic planning and operational delivery of the group. They are accountable for leading the AIML operations team, which compromises of various functions such as scientific communications, internal communications, data and risk management and operational oversight of the AIML team. This role collaborates closely with the leadership team to ensure seamless operations and integration with the broader GSK support, internal stakeholders, and adherence to internal AIML processes. Additionally, the operations project management team are responsible for tracking and aligning with quarterly OKRs, sprints, larger objectives, and overall progress.

This role will be based at St Pancras Square in Kings Cross London, which is the UK hub for AIML. The other AIML locations include San Francisco, (where the SVP is based), Boston, Philadelphia, Seattle, Zurich, Heidelberg, and Tel Aviv.

The ideal applicant will have spent time in startups and technology companies and have the cultural and management acumen to engage with and interact with the larger GSK organization. They will fit well with the GSK AIML culture and be adaptable to working across multiple time zones and location. Ideal traits for this role include a familiarity of software development and the machine learning life cycle, coupled with a genuine enthusiasm and preferably a background in biomedical science. A strong desire for fast paced environments and a commitment to flawless execution are also high valued characteristic.

They will act as “thought and execution partner” to the SVP and provide appropriate challenge to improve delivery and effectiveness and will equip leaders with wise counsel and practical, pragmatic support, bringing excellent judgment, emotional intelligence, and relevant experience to bear on a constantly changing set of challenges and opportunities. Additionally, they will provide effective operations expertise and work closely in collaboration with the other key senior operations directors supporting the RDLT members to ensure cohesion and alignment to drive delivery on the R&D key priorities.

The Head of AIML Operations will serve as a key member of the leadership team and will lead a high performing operations team. In addition, this role will:

• Lead and empower the operations team to identify and take ownership of all operational processes simplifying the processes for the AIML group
• Have the experience and ability to be delegated accountability from the SVP of AIML for certain operational, strategic and risk activities.
• Using coaching and mentoring, drive high performance delivery within the operational team and provide development opportunities to enable each team member to excel in their role
• Partners with Finance to deliver on budget plan and be overall accountable for the operational budget including the >£10M external data team budget
• Accountable for developing a communication strategy and implementing this to ensure the objectives and progress of the AIML team are clearly understood by the rest of the organisation, including the GSK.ai external website
• Partners with Human Resources (HR) to deliver on the people goal, enabling the HR strategy within the group
• Partner with CGA to ensure there is a clear external strategy for the SVP of AIML and the leadership team
• Partners with peers in Research, Development, MDS and Vx to respond to emerging cross-enterprise requests and mandates and align activities across R&D groups where synergies enable increased efficiency to deliver department objectives
• Orchestrate complex initiatives and activities to support across the team and align activities across R&D groups where synergies enable increased efficiency to deliver department objectives
• Ensure the AIML has the appropriate processes in place to enable efficient ways of working with third parties and collaborators
• Supports the LT to build meaningful yearly objectives with aligned measurements and tracking aligned to RDLT goals.
• Partners with leadership team to develop and facilitate the execution of the team's culture and engagement plan.
• Partnership with CSO office to facilitate execution of R&D strategy
• Cultivate and build strong, positive relationships with other R&D teams, Business Units, and key stakeholders
• Accountable for the Risk strategy and ensure the AIML group is compliant aligning with enterprise risk council including leading Audits and Risk related KPIs
• Work with the EHS to ensure AIML are compliant with safety regulations

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Software development and machine learning experience from a startup/technology company
• Degree level in Life Sciences, Business, or other relevant areas
• Strong leadership skills to build a cohesive, high-performing team, and to attract, recruit, maintain and develop top quality talent
• Proven exceptional delivery of leading operational activities within a fast moving and ambiguous environment
• Deep understanding of R&D and the key priorities and focus areas to help deliver on the R&D objectives
• Strong scientific acumen with the ability to understand the key objectives of the AIML team and how they impact the wider GSK goals
  • Strong interpersonal skills with high emotional intelligence to be able to work across multiple and diverse stakeholders
• Ability to positively influence others and work across a matrix and work closely with RDLT and GLT members
• Excellent interpersonal, motivational and presentation skills are required alongside the demonstrated ability to function successfully in a team-oriented environment
• Strong logistics and organization skills and the aability to operate independently and multitask, dealing with information at a variety of levels on large number of projects
• Consistent attention to detail, ability to deliver to demanding deadlines and at the highest quality
• Demonstrated learning agility to manage complexity and ambiguity

• Understanding of Risk Management in GSK, the application of the Internal Control Framework which includes risk identification, diagnosis, and monitoring
• Track record of success working in highly complex, global, and/or multi-disciplinary structures with high accountability and multiple lines of reporting
• Broad understanding of pharmaceutical industry, key challenges, business processes and technical environments
• Coaching and mentoring experience

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• MS/PhD in Life Science or engineering, MBA
• Deep Knowledge to support complex science functions
• Experience working in AIML or similar
• Project management and Change management practitioner

#LI-GSK

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

• Operating at pace and agile decision making – using evidence and applying judgement to balance pace, rigor, and risk.

• Committed to delivering high-quality results, overcoming challenges, focusing on what matters, execution.

• Continuously looking for opportunities to learn, build skills and share learning.

• Sustaining energy and wellbeing

• Building strong relationships and collaboration, honest and open conversations.

• Budgeting and cost consciousness

We’re combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated.

In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention.

Find out more:

Our approach to R&D

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

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