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Job Title: Head of Internal Communications

Location: Home-based with occasional travel

Salary: Circa £70,000 plus car allowance of £6400

Contract Type: Permanent

Hours: 37.5

Interviews are expected to be held on the 20th and 21st June

About the role:

As the Head of Internal Communications (IC), you’ll draw on your experience of managing significant change communication to plan and deliver highly effective IC to all Anchor colleagues and residents. You’ll lead and develop your direct reports to deliver excellent services in a fast-moving environment.

An expert in your field, with experience of co-ordinating complex communications campaigns and managing competing priorities, you’ll develop and implement a comprehensive IC and colleague engagement plan which will support the achievement of Anchor’s vision and strategic goals. You’ll also be tasked with developing and maintaining an effective operational IC function and channel strategy to ensure colleagues are kept aware of changes which affect the way they do their jobs.

To build on Anchor’s employer brand and reputation as a leading provider of care and housing for older people, you’ll provide expert advice to SLT on internal communications and colleague engagement. You’ll also use established measurement and evaluation of colleague engagement, along with the effectiveness of campaigns and channels, to drive continuous improvement.

About you:

You’ll have a successful track record in internal communications at a senior level, in a customer-facing business, preferably within a regulated environment and with experience of housing. You’ll be an effective people manager and be educated to Degree level or equivalent through relevant training and/or experience. A relevant professional qualification is also preferred.

You will also have:

• Experience of budget setting and budget management.
• Knowledge of the older people’s housing and care sectors
• Experience of managing a “news grid” or similar, as well as intranets, content management systems and enterprise social media.
• A proficiency in understanding and manipulating data, particularly in relation to colleague engagement surveys

HO22

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.