Head of Facilities - West Sussex Bognor Regis
Job description
Head of Facilities - West Sussex
About Butlins
At Butlin's, we're all about fun, excitement and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - we think you'll fit right in!
About the Role
We're looking for a Head of Facilities to join the leadership team at our Bognor resort!
Reporting to the Resort Director, you will be responsible for the infrastructure, maintenance, grounds & gardens across the Bognor resort. Managing the day-to-day running of the department as regards team, rotas and general activities along with brand standards and health & safety policies.
About the role
As part of the Resorts leadership team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering all facilities at the resort including all entertainment venues, hotels, pools, restaurants, rides, and landscape areas.
This role requires co-ordination and control to deliver a prompt, efficient and high-quality service. Ensuring the resort complies with all current statutory legislations, whilst actively looking to implement processes / procedures to help make improvements where necessary.
You should be a real advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. You will manage your budget closely, driving your team to deliver KPIs based on sales and costs in line with our business plan and reviewing this regularly to identify areas of opportunity and risk. This will also involve working closely with our Operational Teams to project guest demand and team requirements accordingly.
As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced Head of Facilities Manager / Senior Manager with strong operational experience. Credible background in a similar M&E infrastructure environment that can deal with the day to day running of a busy resort.
You should have the ability to lead, motivate and engage your team, even at periods of high demand. You will also have the ability to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
If this sounds like the perfect role for you, we would love to hear from you. To apply, we will ask you to submit your CV and tell us in a few words why you would like to work for Butlin's, what about this role excites you, and what you could bring to the position if successful. You can also upload a letter if you prefer.
