Head of Billing and Collections Northampton, England
Drax Group
Full Time
Northampton, England
10.56 - 12.04 GBP Today
Job description
Head of Billing & Collection
Northampton/hybrid
Permanent
Full time
About the role
This is a key leadership role within the business – you’ll oversee Settlement, Billing and Collections teams, empowering your people to consistently deliver, and creating a high-performance culture. That means 4 direct reports and a wider group of 100+ colleagues working collaboratively, so a real opportunity to bring visible and inclusive leadership.
From a deliverables perspective, the key element of the role is to deliver the strategies which drive Opus to industry leading levels on cost to serve and customer engagement – so you’ll be ultimately responsible for generation of customer invoices, oversight of payment performance, and recovery of unpaid invoices.
Alongside that, you’ll ensure the strategic roadmap considers and strengthens other key customer functions including Sales, Customer Service, Metering, Robotics and Operational Performance, whilst also protecting the business brand and reputation. You’ll be supported by our own operational excellence framework, which you’ll use to create a highly effective billing and collections function.
To summarise, you’ll be:
About you
It goes without saying that you’ll come from a background which have developed your strong understanding of billing systems and processes, where financial acumen and budget management are second nature.
But beyond that, we’d really like to work with someone who has a passion for challenging the status quo – someone who is curious, comfortable in a fail fast / no blame culture where you’re happy to try new approaches where some will work and some won’t (and finding the solutions where it doesn’t).
With much change within the industry, you’ll need to be able to bring people on our journey – we’ll be working in new ways so will need to show people what we are trying to do, why, and help people understand the impacts and benefits for them.
That means you’ll be a strong communicator, with a proven track record of building strong relationships with colleagues and stakeholders alike, at all levels.
About Drax
Drax Group is a renewable energy company engaged in renewable power generation, the production of sustainable biomass and the sale of renewable electricity to businesses, and we operate a generation portfolio of sustainable biomass, hydro-electric and pumped hydro storage assets across four sites in England and Scotland.
We are the UK’s largest source of renewable electricity, and we operate a global bioenergy supply business with manufacturing facilities across the US and Canada, producing compressed wood pellets for our own use and for customers in Europe and Asia.
To learn more about how we’re enabling a zero carbon, lower cost energy future, click here.
What we need
If this opportunity aligns with your career objectives, and importantly you have the experience to deliver in the role, then we’d love to receive your application via our careers site. We’re a people led business, so if talking through your application works best for you, please contact [email protected]
Northampton/hybrid
Permanent
Full time
About the role
This is a key leadership role within the business – you’ll oversee Settlement, Billing and Collections teams, empowering your people to consistently deliver, and creating a high-performance culture. That means 4 direct reports and a wider group of 100+ colleagues working collaboratively, so a real opportunity to bring visible and inclusive leadership.
From a deliverables perspective, the key element of the role is to deliver the strategies which drive Opus to industry leading levels on cost to serve and customer engagement – so you’ll be ultimately responsible for generation of customer invoices, oversight of payment performance, and recovery of unpaid invoices.
Alongside that, you’ll ensure the strategic roadmap considers and strengthens other key customer functions including Sales, Customer Service, Metering, Robotics and Operational Performance, whilst also protecting the business brand and reputation. You’ll be supported by our own operational excellence framework, which you’ll use to create a highly effective billing and collections function.
To summarise, you’ll be:
- Managing Settlement, Billing and Cash Collection performance
- Accountable for budget management
- Supporting successful transition to Market Half Hourly Settlement
- Responsible for business risk and continuity plans
About you
It goes without saying that you’ll come from a background which have developed your strong understanding of billing systems and processes, where financial acumen and budget management are second nature.
But beyond that, we’d really like to work with someone who has a passion for challenging the status quo – someone who is curious, comfortable in a fail fast / no blame culture where you’re happy to try new approaches where some will work and some won’t (and finding the solutions where it doesn’t).
With much change within the industry, you’ll need to be able to bring people on our journey – we’ll be working in new ways so will need to show people what we are trying to do, why, and help people understand the impacts and benefits for them.
That means you’ll be a strong communicator, with a proven track record of building strong relationships with colleagues and stakeholders alike, at all levels.
About Drax
Drax Group is a renewable energy company engaged in renewable power generation, the production of sustainable biomass and the sale of renewable electricity to businesses, and we operate a generation portfolio of sustainable biomass, hydro-electric and pumped hydro storage assets across four sites in England and Scotland.
We are the UK’s largest source of renewable electricity, and we operate a global bioenergy supply business with manufacturing facilities across the US and Canada, producing compressed wood pellets for our own use and for customers in Europe and Asia.
To learn more about how we’re enabling a zero carbon, lower cost energy future, click here.
What we need
If this opportunity aligns with your career objectives, and importantly you have the experience to deliver in the role, then we’d love to receive your application via our careers site. We’re a people led business, so if talking through your application works best for you, please contact [email protected]
Drax Group
http://www.drax.com/
Selby, United Kingdom
Will Gardiner
$2 to $5 billion (USD)
1001 to 5000 Employees
Company - Public
Energy & Utilities
2005
