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Job description

Spencer and James are working together with a leading housing association managing in excess of 10,000 properties.

We are seeking a Handyperson to join this dynamic team. You'll provide general and small repairs for planned and reactive maintenance across our homes.

In your role you'll:

• Carry out maintenance including (but not limited to) fixing loose carpeting, hanging and re-fixing items to walls, patching paintwork and minor drain blockages, toilet seat re-fixing and replacements, re-fixing door handles and loose hinges/items, replacing slats in blinds, shower fixings and rails.
• Be safety-conscious doing your job, including while moving furniture and boxes or climbing stairs or ladders.
• Keep and maintain records of time spent on a job, any material used and any other information required for audit purposes.
• Report any defect or breakdown to the relevant team and record the instance in the site logbook, proactively reviewing outstanding work and updating as necessary.
• Carry out reactive calls and daily inspections of the site as required, and ensure any actions are followed up and recorded.
• Complete all planned preventative maintenance and update systems as required.
• Ensure building services and alarms are functioning correctly and actions are followed up and recorded on systems as necessary.
• Ensure that all relevant documentation is processed and systems are completed in a timely manner, including making sure site records are updated as and when servicing takes places.
• Being responsible for the presentation of the building and have full ownership of all site issues.
• Work collaboratively with other teams always keeping the customer updated along the way.
• Always provide excellent customer service, taking the time to listen, understand and then identify the best way forward.

Were looking for someone with the experience of:

• Previous experience in a similar all-round general and multi-trade role within occupied properties.
• Ability to undertake associated trade tasks such as plumbing, carpentry, patch plastering, wall and floor tilling, knowledge of UPVC repairs and installations.
• Trade Qualifications at National Vocational Qualification 2 or equivalent.
• Previous experience in a similar all round general maintenance role within occupied properties.
• Carry out light plumbing repairs and general lamp replacement.
• Construction kills certification Scheme card.
• Working at Height or Prefabricated Access supplier and manufacturers association (PASMA) or International Powered Access Federation (IPAF) certification
• Good levels of IT Skills.

It'd blow us away if you had:

• Water Hygiene training

Key Behaviours we expect in the role include:

• Role modeling our values: We know our stuff / We make it happen / We care.
• Demonstrating inclusive behaviours, respecting and embracing difference and listening to other peoples unique perspective.
• Communicating clearly across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
• Resolving issues by being open to new ideas and being flexible and willing to try different things.
• Taking pride in your work and showing good attention to detail.
• Taking ownership of any issues that arise to get them sorted quickly.
• Holding your hands up if you make a mistake and quickly re-focusing to put things right
• Remaining curious to find better ways of working to improve the customer experience.
• Building trust by doing what you say you will.

If you would like to join a leading Housing Association, who were voted one of the best of employers of 2023, please contact Ivor Emmanuel @ Spencer & James - Your Recruitment Partner of Choice!

Job Types: Full-time, Permanent

Salary: £25,500.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Flexitime
• Free parking
• Housing allowance
• Life insurance
• On-site parking
• Paid volunteer time
• Private dental insurance
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: S&J1006