Handy Person London, England
Job description
Job Summary
MAN MAID is different to most property maintenance companies in that all of our handy people travel by our ‘Tool Trikes’ (electric cargo tricycle), which enable us to navigate through the city’s traffic to get to/from jobs efficiently. Tool Trike training will be provided although general cycling proficiency is a pre-requisite.
We have been serving our local clients for over 4 years and we are now expanding our business to meet demand. We specialise in the small jobs (1hr to 1 day) such as wall mounting shelves, televisions, pictures, etc. We also manage property renovation projects that require a mix of skills from plumbing, electrical, and carpentry to decorating and cleaning.
Our vision is to facilitate the work required for local home and business owners by providing the right people for the right job at the right price. We aim to provide local handy people with a company structure and culture that focusses on the needs of the employee and helps them grow their skills. MAN MAID intends to form a cooperative whereby local handy people feel part of a helpful community and can reap the financial rewards by becoming shareholders in the business.
The handy people who work for us embody everything we stand for. If you’re well qualified, take pride in the work you do and try to go the extra mile when people are in need of assistance, we’d like to meet you.
Our clients are high end and hence the right candidate will be well presented and will take great care in our clients’ properties. Trustworthiness and customer facing behavioural skills are essential. We believe that by recruiting the best we will maintain our reputation as Fulham’s leading handyperson company.
The company has a studio based on Imperial Road in Fulham where we meet each morning and the day’s jobs are allocated. All tools and materials are provided along with a work instruction for the job making it straight forward for the handyperson to complete in the allotted time.
Typically, the day will start at 8am and finish at 5pm when the trikes are emptied and the tools are put away tidily. An hour’s unpaid lunchbreak is expected.
Responsibilities and Duties
The core responsibilities of this position are as follows:
· Use of Tool Trike by following the highway code and being a flagship for the company.
· Looking after tools provided during the work day and making sure they go back to the studio in good condition. Reporting any damage to tools and shortage of consumables as they are identified.
· Communicating with the customer both in advance of arrival to ensure they are expecting you and upon completion to ensure they are satisfied with your work.
· To follow the work instruction and to manage any change requests that occur during the job by feeding these back to the office for quotation/approval.
· To take photos before and after the work is done and to send these back to the office.
The day-to-day activities of the position:
· Attend a morning toolbox talk at the studio
· Collect the tools and materials required for the day
· Inspect the tool trike before starting the journey
· Call the client half hour before arrival to ensure they are expecting you
· Cycle to the job
· Lock the trike securely outside the client’s property and take the tools inside.
· Take photos of the job before you commence and confirm the scope of work with the client.
· Protect the flooring and furniture from dust/damage.
· Perform the job carefully and neatly.
· Clean-up thoroughly.
· Get sign-off from the client that the job is complete to their expectations.
· Load tools, waste and unused materials back into the trike.
· Cycle to the next job or return to the studio to change equipment.
· At the end of the day, tools are to be cleaned and stored neatly along with any remaining materials, tool and trike batteries to be put on charge.
Company structure and reporting for this role:
· As a small company, this role will report directly to the business owner, Mungo Morgan, who will also provide support and one-to-one training.
· The other employees and subcontractors also report directly to Mungo.
· Some jobs will require working as a team alongside other trades.
Qualifications and Skills
Essential:
· English language to GCSE standard or above
· Maths to GCSE standard or above
· Experience with using power tools such as drills, saws and angle grinders
· Cycling proficiency
· Basic carpentry, decorating experience
· Willingness to learn new skills
· Strong customer service skills
Desired:
· Tiling and plumbing experience
· NVQ Level 2 or above in property maintenance, carpentry or plumbing
· Experience in bathroom installations
· Ability to work confidently in high end properties
· Domestic experience
· Competency in building furniture and joinery skills
· Experience managing own workload
Job Type: Full-time
Salary: £40,000.00-£50,000.00 per year
Benefits:
- Profit sharing
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Quarterly bonus
COVID-19 considerations:
There is never a requirement to wear a face covering but covering your shoes is necessary to prevent damage to clients' flooring.
Application question(s):
- Are you competent at riding a bicycle?
Language:
- English (required)
Work Location: Hybrid remote in London SW6 2AG
Application deadline: 10/03/2023
Expected start date: 03/04/2023
