Guest Services Associate - Cardiff Cardiff
Job description
JOB
TITLE – Guest
Services Associate
DEPARTMENT
– Front
Office – The Parkgate Hotel
RATE
OF PAY - £10.45 per hour including benefits!
CONTRACT
TYPE – Full
Time – Permanent
HOURS
OF WORK – 37.5
hours per week
SHIFT
DETAILS – 5
days out of 7
OVERVIEW
Can you deliver a truly memorable
first impression?
WHAT
ARE WE LOOKING FOR …
We are looking to recruit a Guest
Services Associate to join our exceptional Front Office Team at The Parkgate
Hotel.
Your calm, efficient, friendly and
professional personality will shine through to every guest along with your
passion for delivering exceptional levels of guest service.
Multi-tasking will be second to none
whilst maintaining a positive attitude at all times.
WHAT
YOU’LL DO …
As a Guest Services Associate you will ensure guests are given a warm and friendly welcome to the hotel and roomed according to department standard. Your aim is to interact with guests, embrace our latest technology, and ensure a consistent level of service is offered at all times from the point of arrival, through to the time of departure. Guest Services Associate are required to have extensive knowledge of the hotel and the services provided by various outlets and to consistently provide a high level of service to all guests and colleagues, ensuring the provision of excellent Concierge services throughout the stay
WHATS
IN IT FOR YOU…
As an employee of The Celtic Collection,
you can enjoy a range of incredible perks, lifestyle and retail discounts and
career development opportunities just to name a few we are sure you won’t be
disappointed!
WHO
ARE WE …
Operated on behalf of the Welsh Rugby Union, The
Parkgate is located just a drop kick from Principality Stadium and is the perfect base for match days and any occasion to explore
the city sights of Cardiff.
Stylish innovation
meets the elegance of yesteryear as Cardiff’s most
luxurious hotel breathes new life into two of the city’s most
historic buildings.
Dating from the turn of the
20th Century, the old Post Office and County
Court are transformed into an exquisite place to stay with
period features beautifully
restored to create alluring spaces to meet and
drink, dine and relax.
From the entrance lobby tea lounge to the
rooftop spa, refinement and
sophistication have been crafted into every detail of
this luxury lifestyle experience.
RECRUITMENT
INFO
In the event we receive a high number of applications, we
reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act
of 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part
of the recruitment process. The Celtic Manor Resort is an equal opportunity
employer and would welcome interest from applicants of all ages.
