Guest Service Agent

Guest Service Agent London, England

Hotel Indigo - Reception
Full Time London, England 22000 - 23000 GBP ANNUAL Today
Job description

An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus.


The company has built over a £4 billion property estate. We are renown for super prime properties centred around London’s iconic Leicester Square through to Piccadilly Circus.


We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.


With four hotels currently in our portfolio, all located in London’s bustling West End, we’re looking for an experienced, vibrant and energetic Guest Service Agent to join our team.


What you will be doing


You will act as the ‘face’ of our company and ensure visitors receive a heart-warming welcome. You will also coordinate all front desk activities, including calls, reservations and guests’ services.


As a Guest Services Agent, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. The ideal individual can deal efficiently with complaints and has a solid customer service approach.


Ultimately, you should be able to ensure our reception team provides professional and friendly service to our customers and guests.


What are we looking for?


A positive individual that is excited to be part of a fun Team

Driven to deliver results

Minimum 1 year in a Front Office Role in a similar property


What we offer you:


Daily food allowance (non contractual) for days worked

Company pension scheme

Holidays

Employee assistance program and counselling sessions (including close family members)

Discounted stays at other properties

Refer a friend scheme


Join Our Company!


You will be welcome to a workplace where we are motivated by having fun at work! You will be rewarded with an environment that encourages innovation, creativity, and outside-the-box thinking! There are plenty of opportunities for when you're ready to grow your career with us with excellent competitive benefits.


Prior experience within a similar role is essential and experience highly beneficial. The successful applicant must have the right to work in the United Kingdom to be considered for this role.


Apply ASAP if you want to join a fast-paced innovative UK company.


INDFOH

Guest Service Agent
Hotel Indigo - Reception

Related Jobs

All Related Listed jobs

Electrical Apprentice
Kier Group Lincoln, England Today

Alongside your role, you will also study for a Level 3 Installation and Maintenance Electrician qualification with support from our experienced teams giving

Kitchen assistant / 6499 - The Shay Wake, Shaw
J D Wetherspoon plc Shaw, North West England, England 10.72 GBP HOURLY Today

At a glance, your role is to deliver excellent customer service to make hungry and thirsty customers happy! A 50% discount on food and soft drinks, when working

Account Manager
Computacenter Edinburgh, Scotland 28000 - 45734 GBP ANNUAL Today

Identify a broad range of opportunities and customers to develop sales campaigns. Responsible for sales documentation and methodology to enable the sales

Sales Assistant
Card Factory Cardiff Today

Job Introduction Location: Cardiff Valegate Contracted Hours Available: 6 Main Responsibilities We are passionate about celebrating our customers life moments and are now looking for a Sales...

Project Delivery Manager
The HR Consultants London, England 45000 GBP ANNUAL Today

Overseeing the development of existing and new licence schemes. Death in Service Benefit (after 2 years service). Salary up to 45k (dependent on experience).