Guest Communication Assistant REMOTE WORKING EDINBURGH AREA ONLY

Guest Communication Assistant REMOTE WORKING EDINBURGH AREA ONLY Edinburgh, Scotland

Hotel Around Town
Full Time Edinburgh, Scotland 15 GBP HOURLY Today
Job description

Job Title: Guest Communication (Remote work)

Hourly Rate: £15/hour Part time and active hours to be logged and billed.

Location: Edinburgh Based – Remote working

Reports to: Head of Operations/ Company Directors

Start Date: Asap

About Hotel Around Town: Hotel Around Town is a family run, full-service letting management company with over 10 years in the industry. HAT offers a personalised, turn-key solution. Our owners spend more time doing things that they enjoy – whilst their property continues to enjoy the best possible return on investment. https://www.hotelaroundtown.com/

Hotel Around Town leveraged their time throughout the pandemic to strategically position themselves for quality growth in years to come and pivoted their business model towards self catering, multi unit properties. Having already increased their portfolio from 38 to 55 units in the first quarter of 2022, they look to hit a target of 100 units throughout Edinburgh and East Lothian. This role will support the guests during there stay in our portfolio of properties.

About the position:

Hotel Around Town is looking for a driven starter-finisher to support the business day to day operations. Candidate will have confidence and experience managing maintenance issues and be a capable communicator. It is key that the person is able to find solutions and be a proactive problem solver.

Ideal candidate will have had exposure to managing property maintenance. Must be able to fit into our existing team.

Role will vary but tasks will include;

- Efficiently communicating with the rest of the operations team.

- Updating information regarding properties on our software.

- Communicating with our guests, by phone, Whatsapp, and our software.

- Logging issues raised by guests on our software.

- Checking guests into the apartment and checking cleaning software.

Work from home Schedule:

2 posts available

Post 1: Mon 10-6pm, Wednesday 6pm-10pm & Saturday 10-4pm or 4-10pm (rotational)

Post 2 Mon 6pm -10pm & Sunday 10-4pm or 4-10pm

Job Types: Part-time, Freelance
Part-time hours: 10-15 per week

Salary: £15.00 per hour

Benefits:

  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: One location

Guest Communication Assistant REMOTE WORKING EDINBURGH AREA ONLY
Hotel Around Town

Related Jobs

All Related Listed jobs

accountant
Richard James Recruitment Specialists London, England 50000 - 35000 GBP ANNUAL Today

Our client is experiencing significant growth being a global energy company, who focus on renewable energy and power.

Due to this...

Store Associate
Barnardo's Aberdeen, Scotland 10.93 GBP HOURLY Today

As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic

Reservations Agent
The Chelsea Harbour Hotel London, England 22771 - 30586 GBP ANNUAL Today

To take booking via telephone, letter or fax entering the correct details into the computer system. Leisure facilities at the hotel include the Blue Harbour

Tesco Colleague - Enniskillen Superstore
Tesco Enniskillen, Northern Ireland Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

Client Quality Officer (PV) - Homebased in Europe
PrimeVigilance Guildford, England 32000 - 52000 GBP ANNUAL Today

The Client Quality Officer will oversee all activities described with the plan, including but not limited to: Regulatory Intelligence, SOPs and Joint Operating