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Cluster Sales Manager - Maldron Finsbury Park & Maldron Shoreditch (Opening Soon!)

This opportunity is unique due to our intense growth of hotels in the London City area. If you've been following Dalata Hotel Group as an employer of choice, you will also know that we recently acquired the prestigious Clayton Hotel London Wall, adding to our growing portfolio in the City. This expansion means that we have a new opportunity for a dynamic Cluster Sales Manager who truly enjoys the pace and satisfaction of working in this dynamic part of London. The Cluster Sales Manager will oversee both our newley opened Maldron Hotel Finsbury Park and be part of the new build opening for the Maldron Hotel Shoreditch.

This is a fantastic opportunity and one that does not come up often as we're known for keeping and advancing excellent managers in our business, so get in touch and speak to our Sales Team to see what this role can offer you.

Key Duties & Objectives

• To ensure effective management of key corporate accounts and to recognise and capitalise on all opportunities from these existing accounts and maintain them to their optimum level.
• To constantly recognise and develop new accounts from the local corporate markets.
• To participate fully in all sales activities including telesales, sales calls, corporate entertaining, social events and overseas sales trips as necessary. A weekly target of tele-calls and face-to-face meetings to be completed.
• Identification and management of all corporate and consortia RFPs with volume for the area, ensuring maximum inclusion for the hotel.
• Analyse monthly intelligence reports and hotel GDS production reports and develop business from same with the Director of Sales.
• Arrange regular corporate entertainment to develop relationships with key corporate accounts.
• Undertake monthly corporate tracking of key accounts to monitor production and more importantly to identify any decreases and taking necessary action to remedy same.
• All sales activity & the results achieved should be reported to General Managers on a weekly basis.
• To ensure the accurate processing, distribution, recording/filing and follow up of all sales correspondence, including the execution of contracts, quotations, confirmations, cancellations etc.
• Identify key competitors and carry out regular competitor analysis, monitoring their performance, rates and sales activity.
• The candidate should be pro-active and energetic with a proven track record in achieving sales targets and the ability to execute effectively a focussed sales plan for the agreed market segments.
• Pre-opening project planning for Newbuilds
• Write quarterly activity plans to create focus for the hotel team and adapt activity to support business needs
• Management of annual marketing budget in conjunction with the DOSM
• In conjunction with the hotel teams manage online marketing & brand website through content development and continually driving customers direct to this sale channel
• Manage hotel advertising & promotional campaigns in conjunction with the DOSM
• Promote & position the Clayton brand within the London market

Desirable skills

• Minimum 1-year previous London market experience
• Strong verbal communication skills, negotiation skills and excellent presentation skills.
• Customer Focus – a commitment to customer satisfaction.
• Self-Management ability to prioritise and complete tasks in order to deliver desired outcomes within allotted time frames.
• Goal Achievement – overall ability to set, pursue and attain achievable goals, regardless of obstacles or circumstances.
• Results Orientation – ability to identify actions necessary to complete tasks and obtain results.

About our culture:

Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.