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Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Embrace the Customer 1st strategy and encourage associates to deliver outstanding and exceptional customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales/profit goals established for the department, monitor established quality assurance standards, and control all duties and activities for the department. Support day-to-day functions of the Grocery operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates, display a positive attitude.

• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, company guidelines, and food safety regulations and guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; understand the store's layout and be able to locate products.
• Inform customers of grocery specials and offer product samples to help customers discover new items/products.
• Develop and implement a department business plan to achieve desired results by creating and executing sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Inform and educate department associates on promotions by staying current with present, future, seasonal and special ads by implementing the department period promotional plan.
• Assist store management in preparing store/department budget, expense control, profit/loss reviews for the department and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process by training department associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, properly inspecting equipment, notifying appropriate department or store manager of any items in need of repair, and notifying management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Must be 18 or older
• Effective communication skills
• Knowledge of basic math (counting, addition subtraction)
• Ability to handle stressful situations

Desired Previous Job Experience:

• High school education or equivalent preferred
• Management experience preferred
• Grocery/Retail experience
• Second language (speaking, reading and/or writing)

Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Mid-Atlantic

States: Virginia
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: VA || Hardy || 80 Westlake Rd || 24101 || Kroger Stores || [[mfield2]] || Grocery; Customer Service; Merchandising || Employee || Non-Exempt || Full-Time || None