Job description
IAG Loyalty are super excited to be hiring for 2 x Graduate Analyst positions in our growing Pricing team – this is a fantastic opportunity to join the brand behind the iconic loyalty currency Avios.
Who are we?
We are loyalty pioneers creating the world's most rewarding experiences.
That's our vision. We help people enjoy incredible experiences by collecting and redeeming our iconic Avios currency. We design customer loyalty programmes, build loyalty management tools, provide loyalty tech solutions, as well as produce invaluable data and customer insights to turn customer loyalty into a powerful tool for maximising brands, investment, and scale.
Our values. We are a vision and values led business. Our vision sets our ambition, and our values represent how we're going to get there. Together, this perfect partnership unites our people into a club of colleagues that know why and how we do things here.
The role
As our Graduate Pricing Analyst, you'll have an important role to play in across our Product portfolio. Your work will impact major airlines - British Airways, Aer Lingus, Iberia and Vueling – as well as exciting new ventures and growth opportunities we're soon to embark on.
Working as the conduit between the Product team and the Commercial team, the Pricing Team are at the heart of rewarding experiences. Our products are built brilliantly by listening to what the data says, a deep understanding of customers and a leading tech-stack, and our pricing approach and strategy underpins all of this.
You'll enjoy a varied role, from supporting the development of pricing strategies for products through to owning and continually developing our suite of reports, to dealing with ad-hoc questions from the business and providing actionable insights and recommendations.
You'll also research and analyse pricing best practices, both within and outside of the Travel/Loyalty sector and see how we can implement those practices to provide even more benefit to the business.
You'll also add value in this role by:
- Assisting in developing compelling price propositions for IAG's membership bases across the world
- Providing analytical and statistical modelling support; including ad hoc analysis when required
- Conducting analysis of various competitive metrics across different products
- Providing maintenance and development support of our pricing systems
A little more about us
We will offer you the opportunity to bring your voice to a diverse team, who will value your opinion and support, develop, and empower you to make a valuable contribution. It is a fantastic opportunity for the naturally curious, we love to learn and hope that you will too! We experiment, test and learn, adapt, and go again – turning good into great, and great into amazing, and you will have your part to play in this!
We expect high performance, and in return you will have the opportunity to work on projects from inception through to delivery in a truly agile way. We will provide a genuinely collaborative and inclusive space where you can belong, have impact, and build your skills, confidence, and capability for future success.
We take your development seriously too and we want you to grow with us. You'll get bespoke training with a team of experts, as well as 1:1 support, mentors, and group learning opportunities that we hope will set you up for success both in the short and long term of your future career. You will also be set up with managers who have been chosen specifically to support you and who have also built their careers from graduates through to senior leaders with IAGL– Ultimately, we want you to be the best version of yourself here.
You'll also add value in this role by:
- Assisting in developing compelling price propositions for IAG's membership bases across the world
- Providing analytical and statistical modelling support; including ad-hoc analysis when required
- Conducting analysis of various competitive metrics across different products
- Providing maintenance and development support of our pricing systems.
You'll be perfect for this role if:
- You have a relevant STEM related degree (some experience in SQL, SAS or Python is beneficial but they're not essential)
- You have experience of working with and manipulating large data sets - we use Tableau, but it's fine if you have knowledge of other tools
- You're a strong user of Excel
- You are able to see patterns/trends in data
- You have a passion and aptitude for data analysis with an inquisitive nature and desire to develop your skills further
We can offer you:
- Annual Company Bonus (dependent on Company & Individual Performance)
- Company Pension
- Private Health Care
- Exciting global travel industry discounts including flights with hotels, rail, cruises & tour operators also available through travel providers
- Unlimited standby and premium standby fares for you and your nominees on the full BA network and numerous other partner airlines
- Discounts on BA flights and holidays from day one for you, your friends and family
- Travel Insurance
- Life Assurance
- Cycle scheme
- 4 weeks abroad working allowed
- 25 days annual leave, plus 2 days charity leave and a day off on your birthday
- New Joiner Avios/Birthday Avios/Thank you Avios
This role will be based out of IAGL's London office (Thomas House, Eccleston Square, London). We have a flexible working policy where a blended approach is encouraged, with the focus on being in the correct location for the work that needs to be undertaken. This will involve a mix of office and home working.
Inclusion and diversity are integral to the success of IAG Loyalty. We continuously encourage an organisational culture where colleagues with varying perspectives, life experiences and backgrounds can work together to achieve their and the organisation's potential.
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