Graduate Outcomes Coordinator - Northumbria Students' Union Newcastle upon Tyne, England
Job description
On applying for this role you will be sent an application pack to complete. CV and covering letter will not be accepted. Interviews to be held on 23 February to which you must be available to attend.
The values are our number one priority at work. We really care about having a positive impact on our students
This role offers the successful candidate an amazing opportunity to be part of an innovative, award-winning charity which seeks to have the highest standards of service required to be one of the country’s leading Students’ Unions.
The Union is Silver Investors in People. Our most recent report this February said
- 99% of people believe that the organisation has clear values.
- 98% say that the Union is a great place to work.
- 97% of people trust the leaders of the organisation
- 94% of people believe they are trusted to make decisions in their role.
We are committed to being an inclusive and diverse organisation and welcome applicants from a range of backgrounds and particularly encourage applicants from ethnic minorities and those whose background and perspective will help the Union better understand and represent students from underrepresented or marginalised communities.
We have a range of policies that support staff with work/life balance, personal development and their long-term health.
About the role
With the introduction of higher fees and most students borrowing increasingly large sums of money to fund their higher education, the Union’s emphasis is firmly on ensuring that both their academic and extra-curricular achievements are high quality and enable them to stand out at all stages of recruitment, to secure the jobs they want.
This is in line with the expectations of students at Northumbria – our research has shown that our students see a very strong link between their attending University and the opportunities that attendance offers them once they graduate.
Over the past decade, the Union has built a national reputation for the quality of its extracurricular provision with a focus on meaningful experience that balances fun and enjoyment with personal development.
We are recruiting a coordinator, to work with the Graduate Outcomes Manager, to help us take forward the latter element but without removing the sense of fun and ownership that our volunteering should provide to students.
The successful post-holder will work closely with the University careers to ensure improved awareness amongst students and to build the capacity of our student volunteers and leaders to reflect on their experiences and use those to inform their approach to making job applications; recognising their own achievements and framing those achievements in a way that employers understand and want to know more about.
The post-holder will support the Graduate Outcomes Manager on our system of volunteer recognition to ensure it is accessible to students, recognises activity in a meaningful and evidenced based way and resonates with employers. The post holder will look to maintain our model of leadership development for student volunteers across the Union as well as the potential for other skills training, delivered internally or externally and lead on the Union’s annual training plan for staff and student volunteers.
Finally, the post-holder will work with individual strands of the Union to support student activity from oversight of specific projects aimed at personal development to securing additional funds that build student employability.
Our ambition is to see more of our leadership volunteers and indeed volunteers at all levels utilise our systems for recognition and the post-holder will work closely with those groups to help them through that process.
To succeed, the post holder must be enthusiastic about working within a busy environment that serves a large and diverse student body. As well as passionate about the benefits of student representation to the students of Northumbria and to the representatives themselves in terms of a meaningful volunteering experience. The post holder must also have an interest in supporting others personal development.
This is a very exciting time to be part of this dynamic and unique organisation. For further information about the Union visit www.mynsu.co.uk.
Hours of Work: 37.5 hours per week Monday to Friday, flexibility is required, eligible for hybrid working
Responsible to: Graduate Outcomes Manager
Supervisory Responsibility: Supervision of student mentors
Purpose of Post: To ensure that our volunteer opportunities and models of recognition bring a meaningful benefit to graduate employability / outcomes and student experience across all areas of NSU volunteering strands.
To support our programme of peer-to-peer personal development mentoring.
MAIN DUTIES & RESPONSIBILITIES:
Service Delivery
1. To support on the delivery and development of the NSU volunteer recognition programme, working across NSU to engage volunteers at all levels.
2. Deliver events and activities to support volunteer development within the recognition programme, drawing on activities across NSU.
3. Support on the delivery of a programme of activities to support development of leadership skills amongst women students, LGBTQ* and other groups as agreed by NSU
4. Support on delivery and development of programme of student peer to peer mentoring
5. Ensure the benefits of NSU volunteer recognition programme are clearly communicated to students, University and employers.
6. Work in partnership with Northumbria University’s Graduate Futures team to ensure high levels of awareness amongst students of services that support their employability and agree areas of joint or complementary working.
7. To support Sabbatical officers in representing student views to the University in regards its employability, enterprise, and entrepreneurship plan.
8. Working across the Education Department, support elected representatives in their campaigning work to address attainment gaps linked to graduate outcomes and employability.
Communication
9. Working alongside the Graduate Outcomes Manager, ensure all Union departments have a strong understanding of graduate outcomes and their role in promoting and ensuring it.
10. Work with Marketing Department to prepare digital and physical reports, handbooks and other relevant publications and materials to enable student representatives and elected officers to work effectively.
11. To work with Marketing Department to ensure sections of the Students’ Union website dedicated to graduate outcomes are regularly updated.
12. To develop and maintain effective communication links with University staff involved in supporting and working with student representatives and other volunteers.
13. Alongside the Marketing department, lead on promoting a high level of student awareness of graduate outcomes, and its impact, through an annual communications plan.
14. To liaise with the Students’ Union’s elected and appointed representatives to ensure they are kept informed of key policy issues relevant to their role.
Other Duties
15. To ensure department delivers the highest standards of service as expressed through the Union’s customer service standards.
16. To attend appropriate and relevant training events, courses and conferences as required.
17. To respect the democratic structure of the Students’ Union; the post holder will be expected to work with elected officers and help support achievement of their manifestos.
18. To abide by the Students’ Union governance, policies and procedures at all times.
19. To uphold the Students’ Unions environmental and wider corporate social responsibility practices.
20. To undertake mentoring of staff and students as agreed with your line manager and to undertake if required investigation into breaches of the Code of Conduct for student members and/or sit on disciplinary panels.
21. To be committed to NSU’s values of Supportive, Inclusive, Fun, Democratic, Ethical, Innovation and Excellence
22. The above is not an exhaustive list of duties, and the post holder will be expected to undertake any other reasonable duties as may be required.
Job Type: Full-time
Salary: £20,395.00-£26,113.00 per year
Benefits:
- Additional leave
- Casual dress
- Cycle to work scheme
- Gym membership
- Life insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: One location
Application deadline: 12/02/2023
Reference ID: NSUGRADOUTJAN23
