Graduate Linguist Analyst Remote
Job description
Company description
At the back end of 2015 the idea of developing an intelligent conversational engine to help companies sell emerged. The intelligent conversations engine became Ami. Ami evolved into an Artificial Intelligence (AI) online Customer Service solution that uses Conversational Computing to engage with customers.
Ami has now had millions of conversations, a growing customer base and works directly with leading brands. Typically, Ami delivers a 15% increase in sales and a 20% reduction in customer service costs for clients.
Our team is a tight-knit talented team is composed of creative individuals with diverse skills, stretching across development, linguistics and much more.
Post lockdown our team is now 100% remote working. We have incorporated remote working to create more opportunities to work with and learn from our inspirational founders.
We work hard and take great satisfaction from Ami’s success and rapid growth.
Job description
The role is to help and optimise Ami as part of a small collaborative team. You will learn how to teach and improve Ami, test new developments and analyse conversations.
You will get exposure to all sorts of projects. You could be:
- Analysing conversations between customers and Ami
- Improving Ami’s comprehension by filling any knowledge gaps
- Testing new developments within Ami
- Preparing Demonstrations of Ami for clients
- Ad-hoc business and administrative support tasks
You will work directly with the experienced founders of the business, household name companies and be able to build your contact book with some very senior people!
Person specification
Please note that the candidate will be working remotely, and so must have access to a PC/laptop with a functioning webcam for client and team meetings.
We are looking for an adaptable and analytical candidate, with excellent English. A Linguistics or STEM degree is preferred but not essential as all training will be provided.
It is also important that the candidate enjoys dealing with changing work demands and working to deadlines. This is the sort of role that you can help define and make your own.
Some of the main attributes required:
- Excellent written and spoken fluency in English
- Analytical thinking and attention to detail
- Basic understanding of data handling and interpretation
- Hardworking and self-motivated
- A problem-solving and solution-driven mentality
- Ability to prioritise your own work
- Ability to work and communicate as part of a small team
- Ability to work under pressure
- An ability to adapt to frequent changes in priorities and business processes
- An understanding of start-up culture, and
- Friendly!
You will get:
- Pay rises in line with the company’s success
- Opportunities to participate in equity
- 20 days holidays plus bank holiday
Job Type: Full-time
Salary: From £23,000.00 per year
Benefits:
- Casual dress
- Work from home
Schedule:
- Monday to Friday
Education:
- Bachelor's (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: Remote
