GP Surgery Receptionist Apprentice

GP Surgery Receptionist Apprentice Ramsgate, England

Kent Training & Apprenticeships
Full Time Ramsgate, England 5.37 GBP HOURLY Today
Job description

EMPLOYER DESCRIPTION
The Grange Practice is a primary care NHS provider based in Ramsgate. We deliver patient care to a population size of over 12,000. The Grange Practice also delivers an ultrasound service from the surgery.

Travel Information: Short walk to Dumpton Station. On a bus route and free parking on Street.

DESCRIPTION OF VACANCY

As a receptionist/customer service administrator you will spend time across different areas of the business, including front and back reception. You will meet and greet patients in a pleasant and professional manner. You will learn about the different functions undertaken by the administration team and develop your skills to be able to complete these tasks.

As a busy GP Practice you will be required to get involved in all aspects of customer service to support our patients and our office team.

Duties will include:

  • Provide excellent customer service via e-mail, telephone and internal messaging systems
  • Day to day use of Microsoft Office- Outlook, Word, Excel and other business specific IT systems
  • Reception duties including face to face meet and greet service to customers
  • Provide customers with advice, guidance and support
  • Helping with customer issues
  • Data input/organising/reporting/scanning
  • Working closely with other departments to ensure everything is managed accurately

WAGE
£214.97 per week

HOURS
37 hours per week (paid)

Monday to Friday

Hours to be confirmed with the successful candidate dependent on travel arrangements. Hours will be between 8 - 6 with 1 hour unpaid lunch and a day for study.

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

SKILLS REQUIRED

  • Excellent communication and interpersonal skills
  • Excellent written and verbal communication
  • Problem solving skills
  • Microsoft office skills
  • Accuracy/Attention to detail

PERSONAL QUALITIES

  • Positive attitude with a strong work ethic
  • Driven and determined individual
  • Punctual
  • Enthusiastic
  • Well organised
  • Excellent attention to detail
  • Well-spoken

QUALIFICATIONS REQUIRED
GCSE Level 4 (or Grade C) in English and Maths. Or equivalent qualifications in these subjects.

TRAINING PROVIDED
On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Job Type: Apprenticeship

Salary: £214.97 per week

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: KT&A2917

GP Surgery Receptionist Apprentice
Kent Training & Apprenticeships

www.communitylearningandskills.co.uk
Sittingbourne, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Retail Assistant
The Range Grantham, England 19278 - 20623 GBP ANNUAL Today

This is not just a standing filling shelves type of job. You will need to have to have a flexible approach as there will be times when you will be supporting

Catering Assistant
Compass Group Ireland Bristol, England 10.5 GBP HOURLY Today

Ensuring the highest level of customer care is delivered to clients and customers. Assisting colleagues in a willing and positive manner including assisting

Health Protection Operations – Transformation Programme – PMO Manager
UK Health Security Agency Remote 49592 - 58769 GBP ANNUAL Today

The PMO Manager will also provide expert guidance, support, and insight on the project/programme, and acts as the source of all project/programme information

Marketing Creative
Ann's Cottage United Kingdom Today

The Marketing Creative will be responsible for liaising with the surf brands and coordinating efforts to ensure that our stores, store windows, marketing

director operations manager
Simnet Whitby 151819 - 70000 CAD ANNUAL Today

The Director, IT Operations for SIMNET will be responsible for leading and managing the organizations IT operations, including the...