GP Surgery Receptionist Apprentice

GP Surgery Receptionist Apprentice Ramsgate, England

Kent Training & Apprenticeships
Full Time Ramsgate, England 5.37 GBP HOURLY Today
Job description

The Grange Practice is a primary care NHS provider based in Ramsgate. We deliver patient care to a population size of over 12,000. The Grange Practice also delivers an ultrasound service from the surgery.

Travel Information: Short walk to Dumpton Station. On a bus route and free parking on Street.


As a receptionist/customer service administrator you will spend time across different areas of the business, including front and back reception. You will meet and greet patients in a pleasant and professional manner. You will learn about the different functions undertaken by the administration team and develop your skills to be able to complete these tasks.

As a busy GP Practice you will be required to get involved in all aspects of customer service to support our patients and our office team.

Duties will include:

  • Provide excellent customer service via e-mail, telephone and internal messaging systems
  • Day to day use of Microsoft Office- Outlook, Word, Excel and other business specific IT systems
  • Reception duties including face to face meet and greet service to customers
  • Provide customers with advice, guidance and support
  • Helping with customer issues
  • Data input/organising/reporting/scanning
  • Working closely with other departments to ensure everything is managed accurately

£214.97 per week

37 hours per week (paid)

Monday to Friday

Hours to be confirmed with the successful candidate dependent on travel arrangements. Hours will be between 8 - 6 with 1 hour unpaid lunch and a day for study.

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”


  • Excellent communication and interpersonal skills
  • Excellent written and verbal communication
  • Problem solving skills
  • Microsoft office skills
  • Accuracy/Attention to detail


  • Positive attitude with a strong work ethic
  • Driven and determined individual
  • Punctual
  • Enthusiastic
  • Well organised
  • Excellent attention to detail
  • Well-spoken

GCSE Level 4 (or Grade C) in English and Maths. Or equivalent qualifications in these subjects.

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Job Type: Apprenticeship

Salary: £214.97 per week


  • Monday to Friday

Work Location: In person

Reference ID: KT&A2917

GP Surgery Receptionist Apprentice
Kent Training & Apprenticeships
Sittingbourne, United Kingdom
Unknown / Non-Applicable
Company - Public
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