GP Receptionist

GP Receptionist Bradford, Yorkshire and the Humber, England

Bevan Community Benefit Society
Full Time Bradford, Yorkshire and the Humber, England 18890 GBP ANNUAL Today
Job description

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.

Reception

1

Receive and welcome patients and visitors during surgery opening times and direct on appropriate pathway in a polite and professional manner

2

Be sensitive to the needs of and provide assistance to patients with special needs including disabled patients, patients whose English is not their first language, patients with learning difficulties, carers, & vulnerable adults and children etc

3

Ensure patient confidentiality is maintained at all times to meet the requirements of the Practice Confidentiality and Information Governance Policies and best practice

4

Ensure all outstanding patient queries are communicated and promptly handed over to team members at end of shift

5

Liaise with GP’s and Health Professionals to ensure appropriate care is provided at all times

6

Perform Reception duties, face to face and over the telephone remaining professional at all times, ensuring correct DPA checks are carried out for each request/instance.

7

Ensure patient complaints are handled sensitively and Practice procedures followed at all times

8

Signposting patients to other services care navigation

Admin

9

Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.

10

Manage prescriptions according to practice procedures and ensure timely distribution of completed prescriptions

11

Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed

12

Promptly respond and take action on computerised tasks, notifications and messages from clinicians and other Practice staff

13

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

14

Ensure correspondence, reports, results etc. are filed electronically in correct patient record

15

Check emails on a daily basis. Also regularly check fax machine for incoming messages. Send faxes as required

16

Scan letters and other documentation and attach to patients’ computerised clinical records

17

Ensure all specimens are labeled correctly, input to clinical system and sent promptly to laboratories

Quality

18

Contribute to the overall performance of the Practice by providing administrative support to assist the Practice in meeting its quality performance targets including Quality and Outcomes Framework (QOF)

19

Assist with read coding and summarising of medical records

Admin

20

Maintain patients, staff and visitor’s safety and security within reception waiting areas

21

Maintain the tidiness, safety and security of the patient waiting areas (SA)

22

Maintain the tidiness of consulting rooms after use including ensuring correct disposal of clinical waste, restocking of stationary, clinical and other supplies (SA)

23

Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures (SA)

24

Provide cover for colleagues on a rota basis for periods of annual leave, sickness or other leave (SA)

25

Undertake relevant training and development opportunities to meet the changing needs of the role and improve personal skills

26

Attend staff meetings and Practice learning times as necessary (SA)

27

Open or secure building as required and ensure all security procedures are completed (Out of Hours telephone arrangements, securing prescriptions and records, switching on/off computers, securing doors/windows, setting/unsetting alarm, etc) (E11 and E16)

28

Undertake other duties and responsibilities commensurate with the grade of the position (SA)

29

Maintain patients, staff and visitor’s safety and security within reception waiting areas (SA)

Job Types: Part-time, Full-time
Part-time hours: 37.5 per week

Salary: From £18,890.00 per year

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

GP Receptionist
Bevan Community Benefit Society

www.bevanhealthcare.org
Bradford, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Store Team Member
Home Bargains Street, England 10.86 GBP HOURLY Today

Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile.

Graduate Finance Associate (Accounts Receivable)
AlphaSights London, England 28000 - 33671 GBP ANNUAL Today

Producing sales invoices and credit notes in an accurate and timely manner. Working in a friendly and collaborative team, your main responsibility will be to

Cast Member - Part time
Disney London, England 18825 - 20512 GBP ANNUAL Today

Welcomes every guest with a smile and makes eye contact with them, accompanying them through the sales process. Learns quickly when facing new obstacles.

Hotel Team Member - Part Time
Travelodge Cambridge, East of England, England 10.42 GBP HOURLY Today

Your job will be to work across all departments within the business from checking in customers through to cleaning the rooms to ensure our guests have a

secretary
Browns Recruitment Portsmouth, South East England, England 30000 - 25000 GBP ANNUAL Today

CONVEYANCING SECRETARY/ASSISTANT

WINCHESTER

SALARY UP TO £30,000

My client, a leading law...