Job description
JOB DESCRIPTION
Job Details
Job Title: GP Assistant
Pay: Dependent on Experience
Hours: Part Time – 15 (Pro Rata)
Base: Fernlea Surgery
Responsible To: Practice Manager and Partners.
Job Purpose
A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. You will work as a key part of the primary care network (Welbourne
PCN) based at Fernlea Surgery. You will ensure care is seamless and that everyone involved is working together.
Duties and Responsibilities
- Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
- Extracting all information from clinical letters that needs coding and adding to notes
- Arranging appointments, referrals, tests and follow up appointments of patients
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
- Dipping urine, taking blood pressure, ECGs & phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support the GP with immunisations/wound care.
Skills and Competencies
- Active and empathic listening
- Effective questioning
- Building trust and rapport
- Shared agenda setting
- Collaborative goal setting Shared follow up planning
- Using simple health literate communication techniques such as teachback
- Structuring conversations using a coaching approach
- Knowledge of the core concepts and principles of personalized care, shared decision making, patient activation, health behaviour change, self-efficacy, motivation and assets-based approaches
- On-going development
- Some of the following mechanisms should be considered: Refresher sessions
- Buddying with peers
- One-to-one support from a practitioner with health coaching experience
- Action Learning Sets
- E-learning to revisit or deepen training Supervision.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-37.5 per week
Salary: £22,000.00-£25,790.00 per year
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Experience:
- providing care: 1 year (preferred)
Work Location: In person
Expected start date: 01/04/2023