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Golf Membership & Administration Officer - Job description

• Based at Peterborough Milton Golf Club, Milton Ferry, Peterborough
• Full-time role of 37.5 hours per week, Mon-Fri 09:00 to 17:00
• Reports to the General Manager

Key Responsibilities and Accountabilities;

• Provision of day to day administrative and technical support:
• Provide first line support for all incoming telephone and email calls and messages as well as dealing with Members coming into the office.
• Provide first line support and complete arrangements for all potential PMGC Golf and Golf Society visitors and potential Social Event customers.
• Provide first line support for all Member queries and requests for assistance.
• Process new member enquiries & applications efficiently.
• Maintain accurate information in the IG Membership system.
• Assist in the creation of members bills and renewal process.
• Take Payments for PMGC Services and Competitions via telephone and ‘in presence’ PDQs.
• Provide full administrative support for all PMGC online systems and services.
• Provide administrative services for the General Manager and PMGC Board of Directors where necessary.
• Work with all sections to co-ordinate the Clubs diary, assisting in scheduling matches, events, and competitions.
• Where appropriate, provide administrative support to the Club Committees, e.g. Handicap & Competitions, to ensure efficient running of the golf club.
• In conjunction with the General Manager provide full support of the Social Media requirements of PMGC. This will include Facebook, Instagram, Twitter, LinkedIn and our website.
• In conjunction with the House Manager, produce advertising material for all Social Events.
• In conjunction with the General Manager, produce advertising material for all PMGC Open Competitions.

Person Specification

• Excellent verbal and written communication skills with the ability to communicate effectively via telephone, email and in person to members and visitors.
• Friendly & approachable.
• Highly motivated, with a will do attitude.
• Ability to prioritise workload effectively.
• Keen to develop professional and personal skills.
• Ability to operate independently and as part of a team.
• Knowledge of Golf is beneficial but not essential.
• High level of accuracy and attention to detail.

Benefits

• Competitive Salary.
• Pension scheme.
• 20 Days Holiday plus Bank Holidays.

Job Type: Full-time

Salary: £21,500.00-£24,000.00 per year

Benefits:

• Canteen
• Discounted or free food
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Peterborough, PE6 7AG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 20/05/2023
Reference ID: PMGC-GMAO