Global Trainer London, England
Job description
BY TERRY is an international luxury cosmetics brand founded in 2000 by Terry de Gunzburg in Paris. Encompassing makeup, skincare, and fragrance, BY TERRY is stocked in more than 20 markets and represented in some of the world's most prestigious stores, including Harrods, Galeries Lafayette, Space NK & Sephora.
Terry de Gunzburg is an industry legend who, over the course of the past 30 years, has been changing the face of beauty through the invention of countless products and formulas, including the iconic Baume de Rose lip balm. Today, BY TERRY offers customers revolutionary foundations, innovative mascaras, and long-lasting lipstick formulas, as well as a 'couture' beauty line of bespoke cosmetics.
We are looking for an experienced Financial Controller to lead our finance team and be part of a fast paced and dynamic cosmetics business.
Missions:
- Train the global by terry field team & generic field team with product knowledge on catalogue / NPD assortment, and selling techniques to enable them to consistently achieve and exceed sales and service targets in line with the by terry brand objectives. Always focus on sales, service, artistry and the customer experience.
- Update our e learning platform with all training documents/ videos and quizzes. Utilize the platform to provide follow up sessions/quizzes after training to ensure understanding and monitor analytics, and work closely with the field teams to assure proper usage of it.
- Provide educational support to all retailers globally through brand training sessions & training tools to inspire & educate the teams, building a strong meaningful relationship with our retailers to drive brand awareness & maximising sales.
- Train the BY TERRY customer experience team and build a strong customer journey to maximise sales and brand awareness. Work closely with the head of customer experience to define training needs of each team member.
- Work closely with the commercial directors to determine & execute the retailers specific training needs to build & drive product / brand awareness & maximise sales globally.
- Plan & execute the BY TERRY training schedule.
- Build educational training materials & tools to support the global BY TERRY team & our retailers for core products and innovations in collaboration with the HQ teams in Paris. (NPD & training)
- Create educational videos & artistry content to be features on the BY TERRY digital & social platforms.
- Be the leading artist to represent by terry for social / pr / customer events & masterclasses internally & externally through our key retailers.
- Stay on top of the industry trends and educate the wider BY TERRY business on this.
- Manage the training budget, deliver the most appropriate and cost-effective solutions while maximising return of investment.
Profile :
- 2-4 years post qualification experience
- Passionate about Beauty
- Excellent English skills, written and spoken.
- French speaker will be appreciated
- Recognized for your organisation, creativity, strong capacity to communicate and your team spirit
Job Type: Full-time
Salary: £42,000.00-£47,000.00 per year
Benefits:
- Employee discount
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: Global Trainer
Expected start date: 16/01/2023
