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Job description

The Global Process Owner (GPO) is responsible for a key ESH service, from end-to-end, including across boundaries between the ESH team and key KPMG partners, including Audit Risk, Ethics & Independence and Technology groups. Your remit is to understand the process, the Audit user experience of it as expressed in feedback, and to drive changes across team silos to increase efficiency, innovation and ensure a positive user experience.

This is a key role in helping the business to achieve our vision of being the most trusted audit firm, by our regulators, the businesses we audit, investors, the public and our people.

• Owning an allocated ESH service, from end to end.
• Understanding all elements of the service, including perspectives of all stakeholders, such as Auditor users, ESH staff and leadership in other aligned functions, and wider business leadership.
• Exploiting customer feedback to address any identified issues and remediate any observed shortcomings.
• Driving increases in efficiency and effectiveness of the service, from end to end, and across functional silos.
• Acting as a senior reviewer for the service, ensuring that work completed by staff meets the prescribed standards.
• Ensuring the service remains up to date and compliant with any relevant guidance issued by Audit leadership.
• Working closely alongside the Hub manager, Continuous Improvement Manager, Risk and Quality lead, Operations lead and any aligned Engagement Support Assistant Managers (ESAMs) to ensure seamless and high-quality provision of support between the offshore and onshore elements and ensuring there is 'one team'.
• Developing strong, trusting and credible working relationships with leadership in other departments, particularly Audit Risk, Ethics & Independence, KPMG Clara Workflow and Clara Technology teams(Clara is KPMG's workflow tool), and other key business stakeholders where applicable.
  

Technical core competencies required for the role

Our Global Audit & Assurance Technical core competencies provide clarity and consistency of expectations to ensure the minimum audit technical requirements are being met by level to drive Audit Quality, which is fundamental to achieving our ambition to become the most trusted and trustworthy firm. The relevant competencies for this role are:

• Technical knowledge : Understands audit support processes applicable to the role. Exhibits and stays current on appropriate competencies to ensure current best practice is applied in role. Where appropriate, leverages other KPMG methodologies.
• Technology skills: Uses firm-approved audit tools and innovative technology solutions to increase audit quality, productivity, and data insights.
• Professional scepticism & issue identification: Applies professional scepticism, objectivity and independence to identify and support resolution of potential audit issues.
• Documentation: Completes audit documentation demonstrating an unwavering focus on audit quality.
  

People & Culture

• Embrace and embed our culture ambition of high challenge, high support which is grounded in Our Values.
• Operate with a curious and sceptical mindset ensuring that this is embedded in your everyday work.
• Actively lead and embed a coaching cultureto get the best out of others in an environment where everyone in the team feels empowered to speak up or challenge where appropriate.
• Be accountable, professional and act in the public interest, working for the benefit of shareholders of audited entities and wider society.
• Be inclusive and embrace the opportunity to work with other teams within Audit and across the firm in an integrated way. Have a sense of community, purpose and fun.
  

Experience and Knowledge Requirements

• Previous experience of working in an Audit business.
• Previous experience of delivering audits as an auditor.
• Knowledge of core processes relevant to the specific GPO role, e.g. client and engagement risk assessment and auditor independence rules and processes
• Experience in leading a cross-functional team.
• Experience of performance managing teams, coaching and mentoring junior staff.
• Strong working experience of KPMG IT systems and workflow tools, such as Microsoft Dynamics, Sentinel, SAP.
• Experience of working with an offshoring centre or an outsourced provider.
• Experience of data analysis and reporting.
• IT literate with intermediate level knowledge and experience of MS Office tools (Excel, PowerPoint and Word).
  

Behavioural Attributes and Skills

• Outstanding leadership skills; leads by example and inspires others to follow their vision.
• Excellent written and verbal communication skills; able to communicate complex matters in a clear, compelling and persuasive manner.
• Self-driven and resilient; able to thrive and adapt in a high-pressure and changing environment.
• Strong organisational and time management skills; able to work effectively in a fast-paced environment with conflicting priorities and deadlines.
• Highly effective stakeholder management and relationship building skills; credible and confident with stakeholders at all levels, with an ability to influence and negotiate with others.
• Effective team working skills; works collaboratively with a wide range of individuals towards shared goals.
• Strong analytical skills and attention to detail; able to analyse and interpret complex technical information and data.
• Effective problem solver; makes pragmatic and logical decisions, drawing on own and others' technical expertise to provide hide quality solutions
  

Qualifications

• Degree level or equivalent business-related subject.