Global Grocery Taxonomist London, England
Job description
Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including growth in our Grocery, Editions, Signature & Plus businesses.
We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building teams to help us launch new products. It's an exciting time to join and while we have made great progress, we are just getting started!
The role
The Central Grocery team ensures that Deliveroo strengthens its position as a leader in the 'On Demand Grocery' space.
Reporting to the Global Head of Selection, you will work with our Global Category Management Grocery team, focusing on building the foundations of a global product taxonomy with detailed attribute metadata, and maintaining its quality. You will be an important part of shaping our global product catalogue, allowing us to deliver the best customer and partner experience.
What you'll be doing
- Foundational work: develop and embed the process to manage metadata, being in charge of relationships with third party providers to improve quality or source new metadata. Utilise data-driven insights to inform taxonomy decisions and changes
- Partnering: engage with multiple stakeholders (legal, product, core grocery, local markets, etc) to build our taxonomy roadmap priorities and use cases. Train teams on taxonomy guidelines and provide ongoing support to ensure best practices are followed.
- Analytics and reporting: conduct reviews and implement plans to improve the metadata quality indicators. Measure the impact of improved taxonomy and metadata and improve through partners.
- Cross-team collaboration: Main partner driving catalogue automation (image quality checks, taxonomy quality checks) and localization (alignment between local category frameworks and the global taxonomy), working with Product, Engineering, Data Science and Analytics teams as well as Markets Grocery leads.
What we are looking for
- Experience with item level metadata and taxonomies in the grocery or related spaces
- Willingness to solve problems, involving identifying the cause of problems, assessing risks/impacts and determining and implementing solutions
- Excel (can perform complex functions) (SQL skills is a plus), familiar with BI software (Tableau, Looker or similar)
- Meticulousness
- Willingness to work collaboratively in a challenging, ambiguous, fast moving environment.
- Others:
- Experience in ranging and selection background (retailer or consultancy)
- Experience with multilingual taxonomy creation and management and metadata standards
- Experience of high/low risk item level attributes (e.g. regulations around food safety, pharmaceuticals, etc)
- Experience working with product, engineering and operations to build new functionalities
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits in areas including health insurance, dental insurance and life insurance, family, finance (pension), community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is to love (most) food and a desire to be part of one of the fastest growing start-up's around
