Job description
JOB SUMMARY
- Global Category Lead - Functions Professional Services is responsible for the overall Stakeholder, Category sourcing and Vendor management of Professional Services selected areas.
- Deliver Effective and pro-active stakeholder management of key senior leaders across assigned business functions by setting out clear strategies, developing strong partnerships and innovative approaches to sourcing and vendor management aligned to the needs of their unique portfolio.
- Single face of SCM to [the business / function encompassing sourcing, TPRM, policy, process etc.
- Ownership, execution and delivery of assigned sourcing category strategies, objectives, and supply chain targets.
- Key accountability of building pipeline, focussing on longer term value creation (18+ months) and ensuring that deals are constructed in a commercially sound, scalable manner.
- Lead and manage the dedicated SCM staff, including solid and dotted line team members. Develop and mentor SCM talent to fulfil the growing needs of the SCM portfolio.
- Take accountability of end of end onboarding of vendors including but not limited to taking lead on managing/engaging stakeholders in Compliance, Risk, Legal, Information Security, Cloud Governance council etc.
- Fosters teamwork with the rest of SCM to ensure optimal support and service is provided to the assigned business functions.
- Contribute to the strategy and overall achievement of functional objectives as a member of the SCM Leadership team particularly in the areas of Commercial Value, TPRM, Sustainability and Vendor management.
- Owns the assigned sourcing strategies for [the business / function] comprising of commercial, sustainability and market aspects as well as channelling and processes definition in line with the SCBuy platform.
- Driving the sustainability agenda of the Bank through the implementation of specific strategies and category plans
RESPONSIBILITIES
Strategy
- Ensures that the relevant sourcing strategies are kept updated and current, focusing on commercial value generation, TPRM and sustainability in line with the Bank's strategy and corporate business plans.
- Optimise management of end-to-end supply chain, increasing deal commercial value, managing risks in a way that gets to market quickly and in line with the Bank's sustainability priorities.
- Contribute to the SCM strategy particularly in the areas of innovation, governance, process simplification and sustainability.
- Support the development a clear vendor strategy aligned to the priorities of [the business / function
- Manage key vendor relationships ensuring maximum contracts value extraction and risks management.
- Proactively engage with assigned senior stakeholders to understand Vendor needs, proactively challenge current thinking, drive new approaches and strengthen vendor management as a strategic advantage for the function.
- Ensuring enhanced governance and controls to protect the Groups assets and stakeholders in relation to vendor decisions, including creating vendor standards and policies
- Support the mitigation of business risk and delivery high quality vendor services by pro-actively engaging cross functionally within the organisation and with the Vendor network
- Driving the Bank's sustainability strategy throughout our vendor portfolio and supply chain management, delivering this as a strategic advantage.
- Input to the design of a centralised Bank vendor management administration, reducing the burden on end users, providing visibility of the supply chain and spend, and mitigating risk.
- Participate in QPRs ensuring alignment with the business.
- Provide for contract remediation and dispute resolution of existing relationships up to and including exit management if required.
Business
- Direct accountability for establishing and achieving assigned project timelines, partnering strategies and commercial goals through effective resourcing, and partnering within SCM.
- Establish and maintain effective senior stakeholder engagement demonstrating value to the assigned businesses through joint innovation on efficiency, supplier risk, sustainability, and compliance matters
- Manage functional expenses and headcount within budget plans.
Processes
- Work with other Risk Owners (e.g., legal, compliance, finance, information security, data privacy etc) and SCM Governance to streamline the process for engaging with third parties. Take a lead to resolve end to end bottlenecks right from identification to onboarding of 3rd parties
- Ensure that supplier partnering strategies incorporate the needs of the assigned stakeholders, leveraging existing SCB supplier as appropriate to reduce lead-times and improve commercial leverage
- Work collaboratively with SCM Operations to ensure effective and efficient service delivery for the business
- Create an environment which promotes the right behaviours amongst team members focusing on shared responsibilities and accountability as a team. Encourage team sharing in the areas of category management and sourcing best practices with the rest of SCM
- Embed the Sustainability agenda into contracts as appropriate.
- Ensures Strategic vendors are managed in accordance with the VM process and needs of the assigned functions and stakeholders. Leverage the central SCM Vendor Management delivery team to provide metrics reporting as part of the functions scorecard to measure performance of vendors with an emphasis on value, quality, time, sustainability, and compliance.
People & Talent
- Leverage the SCM teams across the Bank to increase value delivery to selected functions and stakeholders. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
- Challenge status quo and think innovative approaches to resolve and make things 'simpler, faster, better'.
- Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Employ, engage and retain high quality people, with succession planning for critical role, build bench strength and formulate succession plans for the team.
- Review team structure/capacity plans regularly.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
- Lead and advocate change, supporting, developing, and assisting team members to meet Bank, stakeholder and functional expectations and role objectives.
- Develop high performing and collaborative teams and enhance cross-functional relationships.
- Deliver on the SCB Purpose through active support for CSR activities and supply chain sustainability.
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
- Develop communications strategies and plans that deliver timely and relevant messages to the right stakeholders through appropriate activities and channels
Risk Management
- Take a leadership role in SCM for simpler governance and controls for Third Party Risk Management
- Engage with Risk Groups to develop a streamlined approach for assigned stakeholders and functions. Where this is not possible, secure the necessary dispensations and Risk Acceptances required to underpin a more flexible approach.
- Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the assigned supplier base.
- Support risk reviews for SCM and implement corrective actions as required.
- Work closely with the SCM risk and governance teams to enhance the processes for the wider Bank.
- Engage and influence partner functions on Vendor related policies, including but not limited to, Third Party Risk Management, Group Privacy policies to streamline governance processes leading to more agile decision making and delivery partnered with strong Governance.
- Ensure effective escalation is in place for all blockages, risks, issues or non adherence to Group Policies
- Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements
- Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group's policies and procedures; and the Group Code of Conduct
- Take personal responsibility for understanding the risk and compliance requirements of the role
- Embed the Group's Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture
Governance
- Takes a leadership role to drive process changes to simplify the sourcing process or to accommodate the specific needs of the supported business unit
- Supports overall governance within the assigned portfolio of Third Party Risk Management activities (covering internal and external outsourcing, and vendor management) leveraging the central TPRM and Vendor Management delivery teams.
- Manage cases of non-compliance with due regard to the risks involved
- Provide counsel and leadership to stakeholders across the business functions within the region in support of procurement, vendor management, outsourcing and contract management and other SCM related queries.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Global Functions Category team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- MT members sponsoring ManCon firms
- Group General Counsel
- Enterprise Legal & COO LCS
- Global Head, SIS & Employment Law
- Global Hd, Disputes & Gov Investigations Legal
- Group Chief Risk Officer
- Global Head of Risk, Functions & Operational Risk
- Global Head ERM & Deputy CRO SC Bank
- COO Risk & CFCC, CoS GCRO
- Group Head, Internal Audit
- Group HEAD - CFCC
- CFO
- Group Treasurer
- Global Head of Investor Relations
- Group Head, Central Finance
- Group Head, Financial Planning & Analysis
- Group Financial Controller
- Global Head, Tax
- Head Finance Operations
- CFO, Functions
QUALIFICATIONS
- Academic or Professional Education/Qualifications: Degree or equivalent qualifications in Procurement, Supply Chain Management, Law
- Licences and Certifications/accreditations: NA
- Professional Memberships: CIPS or similar desirable
- Bank training; Code Of Conduct, AB&C and other mandatory learning.
- Languages; English (Mandatory), other languages applicable to the region desirable
Role Specific Technical Competencies
- Negotiation
- People management
- Manage Conduct
- Risk Management and Internal Controls
- Business - Business Partnering
- Business - Process Management
- Strategy - Facilitating Strategy Discussions
- Strategy & Business Model
- Business - Financial Analysis & Control
- Sustainability
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers