Global Business Coordination Analyst Tamworth, England
Job description
Retail is constantly evolving, which is why we have a diverse Global Business Coordination (GBC) department.
It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale.
We use state-of-the-art technology to bring about digital change that delivers real customer value, internal efficiency and new customer experiences.
This is an opportunity for you to have a truly global impact on our business, driving innovative propositions and services to provide our customers with new and exciting ways to shop and improving the overall customer journey.
Our Global Business Coordination department is responsible for anticipating, identifying, and responding to changes within a constantly evolving retail industry. This is a chance for you to have a global impact by delivering impactful research to inform global decision making and drive a consumer-centric culture.
This is an exciting opportunity for an experienced Consumer Research Analyst to join our expanding team. You will play an important part in the continued development of Aldi South’s global vision for Customer Experience.
You will help to ensure we put our customers at the heart of decisions to improve our market share and create new business opportunities.
You will be confident collating and distilling multiple data sources, to tell a clear and compelling story to inspire business change. You will be a key part of improving customer experience at ALDI on a global scale, transforming the business and preparing for the future.
The Research Analyst will be UK based, but part of a global team, therefore some travel on demand should be expected, as per the needs of the project, or upon request of the Consumer & Market Research Manager.
If you would like to join our dynamic team and thrive working in a fast-paced environment, apply to join #TeamAldi today!
Your New Role:
- Inspire innovation to the Aldi South’s Customer experience. You will be responsible for identifying consumer trends, and unmet needs for multiple markets
- Lead & deliver in-house qualitative & quantitative research studies
- Brief & project manage research conducted through third parties
- Design and socialise impactful deliverables to communicate key findings
- Present research recommendations to Senior Leadership
- Build and maintain strong & collaborative relationships with National Research Teams
- Proactively identify opportunities to add additional value through Consumer Research
About You:
- As a Research Analyst you will have experience in planning, designing & executing quantitative research studies
- The successful candidate will have experience in creating compelling insights to influence senior stakeholders
- Ability to build strong working relationships, anticipate stakeholder needs & manage expectations
- High attention to detail & data accuracy
- Ability to ask the right questions and identify the most effective research methods to solve business problems
- Strong communication & presentation skills
- Ability to work under pressure and effectively prioritise conflicting requirements
- Excellent analytical skills and an informed, evidence-based approach
What you will get in Return:
- Salary starting from £50,945 rising to £58,680
- 5-day/40-hour week, working Monday- Friday, with an office on demand working model (you only come into the office when requested, with a primary office location in Tamworth)
- The opportunity to travel to ALDI South countries as required
- 5 weeks’ annual leave plus Bank Holidays
- Flexible working hours
- Full training provided with ongoing personal development opportunities
- Company sick pay scheme
- Company maternity, paternity and adoption leave pay after 2 years
- Long service rewards
- A variety of Aldi Perks including bike to work scheme, discounted gym passes, accommodation, travel, cinema and family day out tickets
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
If you’re ready to join a forward thinking business with a focus on your development as well as the business, apply today!
