Generalist Adviser Remote
Job description
Position: Generalist Adviser
Location: Greenwich (option of remote working)
Closing date: 12 April 2023
Role details
Job title: Generalist Adviser
Location: Greenwich (option of remote working)
Salary: £29,936
Salary pro rata: No
London allowance: Yes
Hours per week: 35
Type of contract: Permanent
Closing date for applications: 12th April 2023
Closing time: 09:00
Interview date: 19th April 2023
To apply please request a job pack via email or for more information:
[email protected]
We wish to recruit a generalist adviser for our Seafarers' Advice and Information Line (SAIL).
SAIL is part of Citizens Advice Greenwich. SAIL is funded by three maritime funders, Seafarers Hospital Society, The Seafarers’ Charity and Greenwich Hospital. SAIL provides advice and casework to seafarers and their families across the U.K. For more information please visit our websites at www.sailine.org.uk and www.greenwichcab.org.uk
This role is to provide generalist advice and casework to seafarers and their families across the U.K. The service is provided primarily by telephone. The successful candidate must have experience of providing generalist advice, and casework in the areas of welfare benefits and debt. No previous experience of working with seafarers is required and training will be provided to enable the adviser to effectively help this client group.
The SAIL office is located in historic Greenwich, near the Cutty Sark, Greenwich Market and Greenwich Park.
For this role, we are offering the option of either full office working, hybrid working or remote working. Remote working means that following completion of the induction period, advisers living in other parts of the U.K. may request working from home and attend the SAIL office occasionally. This would normally be a minimum of one day a month attending the office.
You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
