General Porter - Royal Derby Hospital Derby, England
Job description
1. Job title:
General Porter (Shifts)
Reports to:
Portering Operations Managers
Department: Portering
2. Job purpose
To work as part of the Logistics Services Team and carry out a variety of tasks associated with the delivery of a high quality and efficient Portering Service.
3. Workplace Benefits
Working at the Royal Derby Hospital with ISS Facility Services, we are pleased to offer:
- Fortnightly payment
- 25 days of paid annual leave
- Additional annual leave purchase scheme
- Sick pay credit scheme
- Pension scheme
- Paid full induction and training
- Uniform provided
- Flexible working hours across multiple shift patterns
- Overtime available
- Access to Occupational Health
- Access to Wellbeing facilities
- No experience necessary
- Store benefits
- Career progression
- Value meals at the restaurant
4. Knowledge, skills and experience
Knowledge
· An understanding of Health and Safety polices and procedures and recognise their
Importance
· An understanding of the roles and functions of other members of the Logistics
Services team.
Skills
· Good communication and interpersonal skills.
· Good written and numerical skills.
· Demonstrate the use of initiative within the scope of the role.
· A flexible and adaptable approach to the working environment.
· Physically fit and of good health
· Good team player
Experience
· Experience of working in a health care environment is an advantage but not essential
as training in all aspects of the job will be provided.
5. Key result areas
- Primary duty is the provision of a quality service in the transportation of patients and non patient tasks between wards and departments within the Site and associate areas by: wheelchair, trolley stretcher or any other means necessary.
- To deliver good principles of customer care ensuring helpfulness, awareness and compassion to patients, visitors, staff and colleagues.
- Transportation and connection of medical gas cylinders as required, completing all documentation as necessary.
- The transportation of deceased patients to the Mortuary.
- The collection and delivery of patient’s notes, specimens and X-rays as required.
- Movements of beds and furniture.
- To undertake general duties of a routine or non routine nature.
- Responsibility to return wheelchairs and all other portering equipment to approved storage areas.
- Responsibility to check all equipment before use and report any defects to the Portering Team Leader, taking such action as may be necessary to remove the defective equipment from use until repaired.
- To ensure effective communication and response times, through a two way radio conversation or other communication systems.
- To undertake training as required fulfilling this role and any further training which will enhance both personal effectiveness and also the delivery of high standards of service.
- To ensure the effective removal of waste from wards and departments to disposal areas.
- At times may be required to assist with the collection, sorting and distribution of internal post.
- At times may be required to assist with the receipt, storage and onward dispatch of equipment, supplies and materials.
- To work co-operatively with colleagues as part of the team and perform additional duties as and when directed by the Portering Team Leaders / Logistics Duty Managers
- Transportation and Delivery of Non Patient Stock, including PPE and general medical stores.
6. Health and Safety
You must take reasonable care of your own health and safety and that of others who may be affected by your acts and omissions including staff, patients and visitors to the hospital.
You must co-operate fully with management in ensuring compliance with health and safety at work act (HASAWA1974)
Be aware of all health and safety policies and procedures i.e fire infection control etc.
7. Communications and relationships
Internal
- Logistics Services Team
- Patient Services team
- Catering Department
- Ward / Department staff
- Patients and relatives
8. Data protection
All staff having access to computer information are subject to the Data Protection Act 1984.
Confidentiality
“The Authority requires its officers to maintain confidentiality and any disclosure of confidential information outside the proper and recognised course of duty will be treated as a serious disciplinary offence which could carry a penalty of dismissal. You are particularly required to note that all information about patients is always to be classified as confidential”.
Job Types: Full-time, Permanent
Salary: £10.37 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
