General Manager - Soft play Centre Bourne End, East of England, England
Job description
Jungle Mania owns 5 soft play centres across South England and has future plans and developments for the North of England. Our centres are safe, stimulating, and fun with slides and ball pits, a café, and a snack bar. We host children's parties for all occasions and have a talented team of hardworking staff that keep all centres running smoothly.
At Jungle Mania we relate our success directly to the strength of our management team. To continue operating at our high standards. Our General Manager’s need to be a born leader with previous managerial experience. Overseeing daily operations and using their initiative to solve problems for the operational day to day functioning of a centre, staff related issues and customer experiences.
Working closely with human resources, finance, and senior leadership too. An expert communicator with a strong ability to delegate responsibilities, deliver exceptional customer service and cleanliness standards and collaborate across a wide range of duties within the centre. Ultimately driven by the desire to lead a team toward maximum productivity and efficiency.
commensurate with experience salary
What we can give you
- On-site Free Parking (Bourne end - Chichester - Woodley )
Discounted Parking (Bristol)
- All Manager’s children can visit the centre FREE of charge but must be supervised by an adult
- All Managers are allowed 4 family members to receive 50% off entry
- All Managers’ children to receive 50% off Party entry
- All Managers are allowed 2 family members to receive 25% off Party entry
- All Managers receive a free lunch on duty and coffee/tea throughout the working day
- Managers are entitled to 50% off food and beverages.
- Managers will receive days in lieu for outstanding performance/employee of the month
- Managers are paid time and a half for working Exclusive Hires after the centre is closed
- Pension Provide through the People’s Pension
- Accessible by Public Transport
Primary responsibilities include:
- Overseeing all daily business operations to ensure smooth running of their centre.
- Placing team members in correct department for each day.
- Training lower-level managers and team members to a high standard.
- Ensuring full team is following policies & procedures for the company.
- Leading by example, delivering a high level of customer service to all customers that visit.
- Ensuring health & safety regulations are adhered to and any problems reported via an escalation process.
- Adhering to company policy and procedures set by senior management.
- Following budgets for stock control & staffing.
- Submitting Payroll accurately
- Improving revenue by increasing reputation and growth of customer base.
- Recruitment and hiring employees.
- Evaluating staff performance and productivity.
- Hosting events & sharing creative ideas to boost customer satisfaction.
- Researching and identifying growth opportunities.
- Marketing posts and requesting in house marketing material.
Schedule:
- Mid-Week and Weekend availability
- Must be able to work 9am till 6pm
- Occasionally work till 8:30pm on Friday and Saturday for Exclusive Hires (Paid time and a half)
We look forward to receiving your applications!
Job Types: Full-time, Permanent
Salary: £30,000.00-£40,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Ability to commute/relocate:
- Bourne End: reliably commute or plan to relocate before starting work (required)
Experience:
- Management: 1 year (preferred)
Work Location: In person
Reference ID: JMBEGM
