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JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

THE OPPORTUNITY

We have commenced our search for an experienced General Manager to lead the team at Holiday Inn express Southampton, who was last year’s winner of “Hotel of the year” at RBH’s annual conference and awards. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI.

THE PROPERTY

This fantastic hotel comprising of 182 bedrooms is located adjacent to the Ageas Bowl, home to the Hampshire County Cricket Club. The hotel is six miles to the Southampton docks, where ocean-bound cruises depart, and a 5-minute drive to catch flights at Southampton Airport. The hotel is just off the M27 motorway, and 5 minutes from the M3. Hedge End Train Station is 10 minutes away by bus, getting you to Portsmouth Harbour in 40 minutes and London Waterloo in 90 minutes. The hotel boasts two fully equipped meeting rooms and plenty of free parking as well.

Also it’s such an exciting time to join the team as a refurbishment of public areas in the hotel, have been agreed with a project timescale due to commence in September.

WHAT WE NEED FROM YOU

The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures.

You must have experience of a branded, fast paced, hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry.

KEY REQUIREMENTS

• Excellent knowledge of the local market (preferred)
• Previous experience working within a similar branded property.
• Balanced approach to our people, commercial and the community.
• Experience managing and coordinating a large team.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].

#LifeatRBH

This modern hotel is located near Southampton with 182 bedrooms and 2 purpose built meeting rooms. Offering comfort and value for both business and leisure travellers, the hotel is fully air-conditioned, with free WiFi provided throughout and complimentary parking.

The hotel is located within close proximity of the M27 and the M3, and is adjacent to The Ageas Bowl, home of Hampshire cricket and venue for conferences, events, weddings and live music. It is also a short drive to Southampton International Airport, the Southampton Cruise Terminal and Docks, and a large number of popular tourist attractions.