General Manager - BTR Luxurious site!

General Manager - BTR Luxurious site! Manchester, England

Urbanbubble
Full Time Manchester, England 40000 - 47000 GBP ANNUAL Today
Job description

General Manager

Luxury BTR Residential Development - Anco^co site


We are seeking an outstanding service focused manager, to lead a new development in Manchester. If you are someone that is hands on and thrives in a busy environment where no two days are the same then read on…

The General Manager will be solely responsible for delivering all aspects of the lettings and management of the development, including the delivery of exceptionally high quality customer service. To oversee the Resident Services, Facilities Management and all 3rd party suppliers.


Key duties for the General Manager will include:

  • Overall responsibility for operations on site including move in/outs, customer experience and Develop and implement the reporting of Key Performance Indicators as a way of monitoring operational effectiveness
  • Running a legally and regulatory compliant building at all times.
  • Ensure all Health and Safety matters are inspected, monitored and actioned appropriately
  • Daily management of a team, promote peak performance through effective people management, embracing the one-to-one and review process
  • Preparing and managing the budget for the building and maximising income opportunities.
  • Drive customer experience within the development
  • Record, respond and resolve customer complaints as efficiently as possible.


The ideal candidate will have:

  • Min 3 years Property Management experience within Residential or Hospitality.
  • Strong communication, influencing and relationship skills
  • Excellent people management
  • Experience developing high performing teams in a fast paced demanding environment
  • Outstanding customer service standards
  • The ability to work proactively and to use initiative in a highly competitive and dynamic environment High levels of energy, drive, enthusiasm and passion for developing themselves and supporting their team
  • Good understanding of H&S and building management


Desirable:

  • Health and Safety qualification.
  • ARLA Qualification
  • IRPM foundation level qualification (or willingness to work towards)


Some of our other INCREDIBLE benefits include:
  • A basic annual salary of up to £55,000 plus 10%, Cash plan, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
  • We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub


We’re not your usual property company. We’re the North West’s leading property managing agent.
At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.

So, what do you say – interested?

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

General Manager - BTR Luxurious site!
Urbanbubble

https://urbanbubble.co.uk/
Manchester, United Kingdom
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Real Estate
Related Jobs

All Related Listed jobs

Inbound Customer Service - WORK FROM HOME
Path2 Solutions Ltd Middlesbrough, England Today

The role consists of supporting with inbound customer service calls within a virtual contact centre from existing customers. No commute or dress code.

Bar Staff
The Lock Inn Fort Augustus, Scotland 10.42 GBP HOURLY Today

The ideal candidate will have previous bar or customer service experience but training will be given. 15-30+ hours per week. Job Types: Full-time, Part-time.

Store Assistant
Aldi London, England 12.45 GBP HOURLY Today

You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.

communications technician
City of Durham, North Carolina Durham, NC 60510 - 39313 USD ANNUAL Today

Position Description



Work, Serve, Thrive. With the City of Durham
Advance in your...

Transport Driver
NHS Blood and Transplant London, England 22816 - 24336 GBP ANNUAL Today

Please refer to the attached full Job description and Person Specification for this role. For any further information please contact Pearse Allen at Pearse