general manager Calgary
Job description
ELEPHANT & CASTLE PUB AND RESTAURANT
Welcome to Elephant & Castle, a Brit-ish pub with modern, across-the-pond twists. We have a rousing mashup of old-world charm and North American flavours. E&C is a cozy, convivial place to grab a hearty bite, watch some football, and have a smashing good time. The welcome mat is always out, the local crew is always in, and the bash is always on. Our pub is brought to life by our team; we banter with our tables and each other.
At E&C, we work hard to create an environment that is always quaint but never quiet. With hearty meals and football matches on the telly, even newcomers feel like they’re at home. Our family of companies includes Original Joe’s Restaurant & Bar, State & Main Kitchen + Bar, Añejo Restaurant and Blanco Cantina. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify), investment opportunities, and a chance to grow right alongside us!
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We're searching for a General Manager for our newest Elephant & Castle location in Calgary, Alberta - opening in late 2023!
What You’ll Do:
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- Oversee all activities of the restaurant team. Provides support/ guidance/ feedback as required for effective direction and betterment of the overall team. Places a strong emphasis on doing things right
- Work closely with all team members to ensure the restaurant is at a high level of performance with respect to food quality and customer service
- Responsible for ensuring orders, contracts and wastage costs are with within reason. Involves placing supply orders and managing systems to ensure that inventory levels are adequate, verifying invoices and submitting approved purchases for payment
- Schedule regular daily and/or weekly maintenance tasks. Involves arranging maintenance and repair of equipment as appropriate
- Manage overall labour cost budget for the restaurant. Makes any major decisions about scheduling, allocation of time for training and maintenance tasks. Involves working closely with managers and supervisors to maintain labour budgets and make proper scheduling changes or adjustments
- Conduct training sessions on product/ policy changes with front of house staff in this location and works closely with Kitchen Manager to ensure that the kitchen team is provided training regarding any changes in food production, product specs, quality control, ingredient handling and related procedures
- Lead the process of providing performance evaluations for all front-of-house staff, and works closely with Kitchen Manager to ensure evaluations are completed for back-of-house.
Who You Are:
- You have 5-10 years of proven experience as a General Manager in a fast-paced, sitdown food service environment
- Late night experience is considered an asset
- You are experienced with financials and are very proficient with Microsoft Outlook, Word and Excel
- You smoothly sail through stressful moments are able to create a positive atmosphere for your team and guests at all times
- You pride yourself on your ability to build a team, build store morale and create a positive employee experience
- You use your solution-focused approach in every situation and you never stop looking for ways to make things better
- You are always seeking to reach a higher level of personal best at all times
- You are a pro in effectively delivering and communicating messages to your team – whether positive or constructive
- You have the full spectrum of product knowledge and business savvy required to operate a restaurant
- You might have future aspirations to be employed as Operations Management or in our Corporate team.
Location: Calgary, Alberta
Job Types: Full-time, Permanent
Salary: From $100,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
Ability to commute/relocate:
- Calgary, Alberta: reliably commute or plan to relocate before starting work (required)
Experience:
- Restaurant management: 5 years (required)
Work Location: In person
