general manager London, England
Job description
An exciting opportunity has arisen for a talented, enthusiastic and ambitious manager to join our team as an Assistant General Manager to support our Maternity and Neonatal services at University College London Hospital NHS Foundation Trust for a fixed term of 12 months (starting in October 2023).
You will work closely with the midwifery, neonatal, and administration teams along with the wider multi-disciplinary team across the Directorate. We are looking for a dynamic and innovative leader, who is passionate about quality, patient-centred care and our people.
This is a great opportunity for someone who is looking to broaden their operational management skills and further develop their leadership skills.
The Assistant General Manager supports in the management of the Elizabeth Garrett Anderson Wing at University College London Hospital which houses Maternity and Neonatal services, encompassing outpatient and inpatient wards, elective and emergency theatre suites, a private patients ward and emergency triage areas.
The Maternity and Neonates portfolio encompasses acute services which are at an exciting time in their evolution, and there are opportunities to work across the services to embed changes which have been accelerated due to the global pandemic.
Additionally there are significant opportunities to work collaboratively across trusts as part of North Central London Maternity and Neonates networks in order to ensure we are able to continue to deliver excellent care for women and babies.
The successful candidate will have excellent communication skills, a commitment to care quality and performance delivery along with financial and workforce management experience. This is an excellent opportunity for those looking at furthering their operational and leadership experience.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National Throat, Nose and Ear Hospital
- Eastman Dental Hospital
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospitals at Westmoreland Street
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you. This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation. UCLH prides itself on its investment in staff both in terms of developing career skills and also its commitment to staff health and wellbeing. In the 2021 staff survey, UCLH was rated as number one recommended Trust to work at in London and third best across England.
Our Maternity unit is a tertiary service investing in service improvements that meet national targets and drive our service forward to deliver on women’s needs and expectations. We provide high quality midwifery care in the antenatal, intrapartum and postnatal period and have a busy level three neonatal unit, with close links with the other UCLH specialist hospitals and Great Ormond Street Hospital. We also play a leading role in the ICS, NCL. We are a tertiary referral center for fetal medicine are the regional Maternal medicine network lead provider.
We have successfully met the required CNST standards for each of the last 3 years, have recently been confirmed as 100% compliant against the initial 7IEAs outlined in the Ockenden report.
We provide excellent opportunities and offer a wide range of staff benefits that can be enjoyed either at work or elsewhere. We actively encourage future learning and career progression and support our staff to become the absolute best they can be, in a diverse and challenging environment that embraces patient-centred care.
Job responsibilities
- Leadership
- Operational Management
- Staff Management
Qualifications
- Degree or equivalent professional qualification
- Significant experience in a general management role with a focus on medical management in a complex, multi-disciplinary and culturally diverse organisation
- Experience of leading and supervising a team
- Proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience knowledge of patient pathways
- Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team-based environment
- Detailed knowledge and understanding of NHS targets and other topical NHS issues
- Ability to meet deadlines and complete tasks within agreed time scales
- Capacity to respond positively to the constantly changing NHS environment
- Ability to work with, gain the confidence of and influence people at all levels
