General Manager Sheffield, England
Job description
Lookers Sheffield Ford
Working Hours: Monday to Friday 44 hours per week
Salary: £60,000 - £85,000 (depending on experience) with OTE up to £120,000
Lookers Sheffield Ford has an outstanding reputation within the automotive industry for delivering exceptional service and providing quality vehicles. Our people are our most valuable asset and are at the very heart of our success.
A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager, for our Sheffield Ford branch. You will be joining our friendly team onsite and reporting to Rob Dier our Ford Franchise Director.
Your role as General Manager will be to effectively manage the resources within our Sheffield site to achieve business objectives including sales volumes, profitability, employee satisfaction, customer satisfaction, and loyalty levels. This is a fantastic role for the right person to put their talents to the test, by enhancing our already successful business.
You will lead a highly motivated team in delivering world class customer service experiences. Communicating, team building, and coaching your managers and colleagues at Sheffield Ford.
Responsibilities:- Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams
- Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
- Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
- Train and develop department managers in line with organisational requirements
- Agree objectives & work standards with department managers reviewing their performance regularly
- Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration
- Proactively seeks out new strategic opportunities to grow an already established and successful business taking it to the next level
- Ensures that effective relationships are maintained and developed with internal and external customers and colleagues
We are looking for someone who is already operating at an established Manager level with coaching and mentoring experience who wants to take their career in the automotive industry to the next level.
We require someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers.
Our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business. As representatives of Lookers Sheffield Ford, all of our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honours the Ford values and supports Ford strategy.
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.
- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Eligibility to join one of our colleague car plans and cycle to work scheme
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.
