general manager Mississauga
Job description
General Manager, Operations and Business Development
Why BoomerangFX?
BoomerangFX is more than just a SaaS tech company – we are one of North America’s fastest-growing healthcare SaaS providers offering integrated practice management software, digital marketing, and e-learning solutions to the aesthetic medical industry – we serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.
Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.
BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK, and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices
Role in a nutshell
We are searching for a highly motivated individual that can take a hand-on approach to leading our business development, customer service and digital marketing services teams. You will be responsible for the day-to-day operations of the company and report to Senior Leadership. You will plan, direct, coordinate, and oversee operational initiatives and aid in strategic projects that will help accelerate our growth in the Americas and internationally. The successful candidate will bring a mix of leadership, business development and operational skills and a proven track record of achieving operational excellence.
Scope of Duties:
- Manage and oversee the activities of Business Development, People & Culture, Customer Service and Digital Marketing teams serving a broad range of healthcare practice clients – manage and maintain performance through establishing processes, performance metrics and KPI’s
- Build a client focussed culture, lead presentations to prospective clients, and serve as point of escalation
- Establish performance driven culture across multiple teams
- Establish systems to manage team performance across business development and digital marketing and customer services
- Cross-functional people leadership to support leadership team during a period of rapid growth
- Assist the quarterly and annual budgeting process and P&L responsibilities.
- Identify and manage key operational risks, ensuring compliance with all relevant regulations and industry standards.
- Monitor performance to proactively identify efficiency issues and propose solutions.
- Develop and manage budgets, ensuring that resources are allocated effectively and efficiently.
- Presents periodic performance reports and metrics to the chief executive officer and other leadership.
- Work closely with other senior executives to develop and implement the company's strategic plans.
What you Offer:
- Bachelor's degree in business administration, operations management, or a related field. Master's degree preferred.
- 8+ years of experience in operations management, with a proven track record of success.
- Strong leadership and management skills, with the ability to motivate and manage a team of professionals.
- Excellent communication and interpersonal skills, with the ability to interact with all levels of the organization and external stakeholders.
- Knowledge of industry trends and best practices in operations management
- Strong analytical and problem-solving skills.
- Ability to manage ad-hoc projects and be flexible with changing priorities.
Most importantly, you share our values...
· You roll up your sleeves
· You are agile
· You are resilient
· You never stop learning
· You want to be part of a global success story
Benefits
* 15 days’ vacation per year to rest, recharge and enjoy
* Extended health care
* Onsite fitness facilities and personal training classes
* Team socials
* Dental care
* Bonus pays
* Company events (social hours, team events
* Free on-site parking
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Mississauga, ON L5N 7J7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your salary expectation?
Work Location: In person
About BoomerangFX
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: https://boomerangfx.com/
