GENERAL ENQUIRES TEAM – Call Handler

GENERAL ENQUIRES TEAM – Call Handler Birmingham, England

Legal Ombudsman
Full Time Birmingham, England 20111 - 21859 GBP ANNUAL Today
Job description

Salary:
Ea5, £20,111 - £21,859

Location:
Birmingham, Leeds and Cardiff

Job Summary


The General Enquiries Team (GET) act as the first point of contact for members of the public and service providers who have a general enquiry. They provide information, advice and support to customers, such as signposting to alternative sources of help or information where appropriate


Role Purpose

The team is also responsible for dealing with incoming correspondence, ensuring that new enquiries are created or the documentation is moved to a corresponding complaint. They will oversee administration tasks for operations

Skills & Experience

Call Handlers are the first point of contact for members of the public and service providers who have a general enquiry via the telephone. Call Handlers will also support the General Enquiries team by responding to email queries.

For further information and apply please see attached job pack. Early applications are advised as we will close the vacancy once suffient applications are received.

GENERAL ENQUIRES TEAM – Call Handler
Legal Ombudsman

www.legalombudsman.org.uk
Birmingham, United Kingdom
Paul McFadden
Unknown / Non-Applicable
201 to 500 Employees
Government
Legal
Legal
2010
Related Jobs

All Related Listed jobs

Receptionist
Britannia Hotels Aberdeen, Scotland 18946 - 20639 GBP ANNUAL Today

Maximise room sales and to promote food and beverage facilities. Answer telephone enquiries and take messages. Carry out cash handling, balancing floats.

Apprentice Joiner
Ecospheric Ltd Lymm, England 5.28 - 10.9 GBP HOURLY Today

Apprentice Level 2 or above (required). Salary: From 5.28-10.90 per hour dependant on experience and qualification. Contract type: Fixed contract (1 year).

Retail Betting Assistant
Paddy Power Bolton, England 11 GBP HOURLY Today

This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our

2391 Electricians
TICS GLOBAL GROUP Swansea, Wales 75 GBP HOURLY Today

Take as much or as little as you require and fit around your schedule as you wish. NVQ3, 2391 or equivalent and 18th Edition required.

shift manager
Britvic Soft Drinks Rugby, England 42007 - 39445 GBP ANNUAL Today

At Britvic we’re on a journey to become the most dynamic soft drinks company. As one of the UK’s leading players in the...