General Administrator Birmingham, England
Job description
Company Overview:
HotelCare is the country’s leading hotel support services company, providing the hospitality industry with top rated services and staff from Room Attendants to Executive Housekeepers. HotelCare has over 30 years’ experience of providing award winning services to over 200 hotels nationwide, cleaning over 10,000 rooms per day. Full Service provisions are detailed under our Services page but include self-serviced apartments, the leisure industry, public area services and corporate office spaces. HotelCare has partnered with ICE UK to bring a sustainable and environmentally friendly robotic and chemical free cleaning solution to new and existing clients. Our goal is to reduce our carbon foot print in line Global Targets while still providing high quality cleaning services.
Job Overview:
To efficiently maintain the company's legal, security and operational requirements, providing recruitment support and guidance to the field-based partners. Manage all initial point of contact related to the Recruitment department, escalating any issues of concern to field based managers (Head Housekeepers and senior managers) and Head of Recruitment.
Job Description
Key Responsibilities
- Managing recruitment and selection process by placing adverts on job boards, conducting initial interviews and processing applications
- Communicate with the operations team to provide advice and support on recruitment-related matters
- Manage and maintain Hotelcare personnel records
- Ensure the legal compliance of documents
- Ensure the relevant Recruitment database is up to date, accurate and complies with legislation
- Conduct audits
- Compliance checks and issuing of payroll number
- Support with TUPE IN hotels’ documents
- Issuing of leavers references
- Managing the Recruitment inbox and distributing accordingly
- Updating and maintaining our in-house database
- Act as a key contact for candidates where applicable
- General administration support for any ad-hoc tasks and projects
- Assist with online reviews and company social profiles
- Traveling to job fairs as necessary to meet potential candidates and represent the company
Person specification
Experience
- Work experience in an HR/Recruitment Administration role and understanding of HR processes
- Proficiency in the use of recruitment software and databases
Skills and knowledge
- Strong administration skills
- The ability to work as part of a Team
- The ability to work accurately, with attention to detail
- Familiarity with business software’s such as Microsoft Office
- A high level of confidentiality
- Effective written, verbal and presentation skills
- Flexibility and willingness to learn
- A ‘Can Do’ attitude
- Adapt to change with the needs of the organisation
- Demonstrated Hotelcare behaviours of professionalism and people skills
- Ability to prioritise and multi-task
- Self-motivated, self-aware and demonstrates personal accountability
- Ability to work confidentially and with integrity
- To enjoy working with people
Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
