Finance and Legal Services Apprentice - work, earn and learn

To work as part of the payroll team updating service users records to become legislatively compliant and meet demands of changing regulations. The role will require someone with excellent IT skills and a good attention to detail. Training and mentoring will be provided on the job.

The Payroll Team in the Directorate of Finance and Legal is responsible for delivery of an end to end payroll service.

We provide a payroll service to the Royal Borough of Greenwich and a number of external organisations and Academies to over 10,000 employees.

We are looking for someone with a keen interest in calculations, attention to detail and the want to provide a high quality service, who is eager to learn, and is driven and self-motivated to deliver exceptional work for a truly unique and exciting London borough.

Professional Duties:

The apprentice will be expected to:

• As allocated by your line managers, perform a range of basic business administration duties which include specific tasks related to the formal qualification.
• Work with colleagues, taking instruction, making notes and meeting the basic needs of the team.
• Deal politely with all stakeholders. After training, be able to deliver an acceptable level of customer service at all times.
• Handling calls made to the service/team, logging the calls and ensuring all the necessary information is gathered from the caller. Dealing with basic queries and directing all other calls to the appropriate team member/service.
• Provide basic advice and information to stakeholders by telephone, email or in person.
• Undertake accurate and efficient input of information into financial systems including general administrative duties such as filing, photocopying and scanning.

• Under direct supervision to learn about and work towards undertaking duties related to the Finance and Legal Services Directorate. Throughout the Apprenticeship programme to assist colleagues in the following duties:

Personal Development:

• To undertake a varied programme of work experience, practical and theoretical training leading to a recognised apprenticeship qualification in Payroll Administrator Level 3 as part of an apprenticeship programme.
• To actively participate in their own development plan, which will be agreed with the line manager and the assessor from the training provider. To undertake the requirements of the academic element of the apprenticeship (e.g. attendance at college and completion of academic work). A minimum of 20% of working week will be allocated to this.

As a Royal Greenwich apprentice, there are many fantastic benefits you can enjoy. Please refer to the link ‘Benefits of working for us’ to learn more.

How to apply:

Click on the red “apply” button below, fill out your application and submit it.

To be eligible to apply for these apprenticeships you must be living in the Royal borough of Greenwich (or if you have been in the care of the Royal Borough of Greenwich but are or have been in the living outside the borough).

These opportunities are also open to

• Children 16 to 18 years who are looked after by the Royal Borough of Greenwich and have been for more than 13 weeks (which does not need to be all one period); AND

• *To care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by the Royal Borough of Greenwich Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday.

Please note: to be eligible for funding to complete the apprenticeship qualification you must have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship and have the right to work in the UK.

If you have been granted leave to remain status, this must cover the entire duration of the qualification to be eligible for funding and for your application to move to the next stage.

The main eligibility criteria:

• As some young people may turn 16 between the end of June and beginning of September (they would need to wait until they are 16 before starting their apprenticeship)
• Not already qualified to the same or higher level in the same field
• Working at the specified level in maths and English required for the qualification
• Applicants who do not hold GCSE or Functional skills in maths and English may be tested for suitability by the learning provider
• Have lived in the UK or EU for 3 years prior to applying for this apprenticeship
• To qualify for Government funding for the apprenticeship, applicants must have the correct status which is usually having been resident in the UK for 3 years, but there are some exceptions to this which will be checked at the time of application.

As part of the screening process, you will need to demonstrate that you meet the maths and English skills criteria. This can either be by providing evidence of your GCSE’s or functional skills certificates. If you do not have these, the learning provider who will be delivering the qualification, will screen applicants to determine if they are eligible for the qualification.

If you have not achieved the GCSE’s maths and English or equivalent functional skills, the screening process will assess the below for:

Payroll Administrator Level 3 - you must demonstrate you can achieve level 2 functional skills in maths and English.

When completing the application form you will be requested to upload your evidence of maths and English GCSEs, or functional skills certificates achieved.

We urge applicants to upload this at the time of applying for the role to prevent any delays in the recruitment process.

You will be asked to provide proof of your address before completing the application form, please have this available for upload.

The following are acceptable forms of proof of address:

• Recent bank statement (dated within the last 3 months)
• Household utility bill (electricity, gas, water, dated within the last 3 months)
• Council Tax bill
• Official letter from the benefits agency/ HMRC
• National Insurance letter
• NHS card or letter of confirmation from your GP practice
• A rental agreement/mortgage statement for your current residence

We understand some applicants may not have the proof of address in their own name, due to for example living with parents/carers. In this instance you can supply documents that confirm you are linked to your parent/carer and live with them i.e. Birth/adoption certificate and council tax letter.

For help and support to ensure that you make the best possible application please contact GLLaB on 020 8921 2440 or at [email protected]. GLLaB will provide training and help you to draft your application and prepare for interviews.