Games Master

Games Master Bishops Stortford, England

Know Escape Ltd
Full Time Bishops Stortford, England 9.5 GBP HOURLY Today
Job description

THIS JOB IS IN PERSON AND NOT REMOTE WORKING THE LOCATION IS BISHOPS STORTFORD CM23 3DH

Applicants must be over 18 due to key holder position

Job Description

We are rapidly growing an are looking for talented Games Host to join our team. No previous experience necessary, we will give you all the training you need to be awesome at your job.

Job Purpose

The main purpose of the job is to Host escape games and ensure the best possible customer experience from the moment the customer arrives. This includes ensuring that games are properly prepared and that a safe and appropriate environment is always maintained.

Main Duties (listed in order of importance)
1. Greet customers in a friendly and upbeat manner, confirm or complete their booking using Resova and ensure they are ready for their game.

2. Carry out the pre-game briefing, following the game-specific script and ensuring that all key points are covered from the game-specific checklist.

3. Fully supervise the game from beginning to end, either remotely using CCTV and a typed or spoken clueing system, in person as an in-game character or telephone calls.

4. Complete the game experience in a friendly and upbeat manner with a personalised de-brief, taking a team photo, distributing cards, inviting return and escorting out.

5. Resetting the game room to the exact specification of the game-specific reset list, double checking that it is ready for the next game and completing Facebook posts.

Additional Duties (as required from time to time)
1. Cleaning game rooms as required, including vacuuming and dusting all in-reach surfaces and wiping down all props and locks.

2. Making emergency repairs and replacements to damaged or broken game items and reporting any potential wear and tear to the duty Manager.

3. Distributing leaflets to the public and attending the company stand at exhibitions.

4. Participate in the preparation, building and testing of new sites and games.

Responsibilities and Delegated Authorities
1. Taking payment for bookings in cash or by card using Resova or Square system and referring any requests for refunds to the Shift Manager.

2. Ensure a safe working environment for self, other staff and customers by dealing with immediate H&S issues and reporting any potential risks to the Shift Manager.

Job Types: Part-time, Zero hours contract

Salary: Up to £9.50 per hour

Benefits:

  • Company events
  • Company pension

Schedule:

  • Monday to Friday
  • Weekend availability

Language:

  • English (required)

Work Location: One location

Application deadline: 13/08/2021

Games Master
Know Escape Ltd

Related Jobs

All Related Listed jobs

Football Services Administrator
Northumberland FA Newcastle upon Tyne, England 20319 GBP ANNUAL Today

Working with a friendly team, you will provide administration support to safeguarding programmes, activities, events, and communications.

receptionist
Village Hotel Club Aberdeen, Scotland 19641 - 16778 GBP ANNUAL Today

Receptionist

First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face...

Civil Enforcement Officer- Leamington Spa
NSL Ltd Royal Leamington Spa, England 11.55 GBP HOURLY Today

We support the local community every day of every week, so *therell always be a shift pattern to suit you* whether it be full or part time, during school time,

NARS Makeup Artist - Selfridges Trafford Centre (FTC 4 Months, 37.5 Hours)
Shiseido Manchester, England 16678 - 21913 GBP ANNUAL Today

Through one to one sessions and events, you will use your artistry skills and product expertise to ensure that each customer goes away not only with a bag full

Customer Care Representative
Siemens Healthineers Camberley, England 12.5 GBP HOURLY Today

Experience dealing with customers over the phone and face to face. We have great benefits including, 26 days holiday with the option to buy or sell an