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Funeral Service Operative
Full-time, permanent

John Stuart Funeral Directors, Devizes

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care.

Worried about not having the experience? No problem. We pride ourselves on making sure our colleagues are given the tools and training to succeed in these roles. All we need from you? A Full UK Driving License and a passion for delivering excellent customer service!

What will I be doing as a Funeral Service Operative?

As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families.

Usual working hours are Mon - Fri (09:00 - 17:00). Some positions will require you to assist our on-call rota at night and on the weekend. This will be fully discussed with you throughout the recruitment process.

Other duties will include:

• Preparing and ensuring the cleanliness of vehicles.
• Aid with bringing the deceased into our care from a range of locations.
• Being part of the funeral service by bearing the coffin and driving company vehicles.
• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.

This role would suit people who have:

• 
  A full UK driving licence.
• Good level of physical fitness, as this role will involve heavy lifting duties.
• The necessary documentation for a basic DBS, reference & driving licence check.
• Pride in your appearance, ensuring you are always professional.
• A caring and empathetic nature.
• The determination to deliver excellent client services.

What you get from us:

• Annual salary of £
• Accruing 22-25 Holiday Days + Bank Holidays
• Pension Scheme
• Life Assurance X2 Salary
• Discretionary company discounts
• Full access to our Apprenticeship and Development programmes

What to do next:

If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.

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Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity.

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.