Job description
Outbound Sales Advisor - Must have at least 12 months consecutive targeted sales experience
Customer Sales Advisor - Sky Outbound (Remote)
Location: Nationwide
Competitive salary: £21,500 per year, plus OTE bonus £6,000 per annum and Free Sky TV!
Contract: Permanent, full time with fixed weekly shift patterns
Location: 100% Homebased, can be located anywhere in the UK!
Who we are:
We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Customer Sales Advisors for our Sky Outbound department – a fun environment, focused on delivering outstanding sales performance through excellent customer service.
The role you’ll do:
As a Customer Sales Advisor in the Sky Outbound team, you’ll be an ambassador for the market-leading Sky brand. Day-to-day, you’ll:
· Make outbound sales calls to Sky’s warm customer base and sell them Sky Protect products.
· Use your expert knowledge and brilliant communication skills to share the product benefits and find the solution that’s right for customers.
· Build rapport with customers, get to know their individual needs and put their interests first.
· What else to expect:
In a 5-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
This department has shift patterns based on a 37.5-hour contract, between the opening hours below.
· Two weeks of: Monday – Thursday 11:00 – 20:00 and an early finish on a Friday working 9:30 – 16:00
· Two weeks of: Monday – Thursday 09:30 – 18:30 with an early finish on a Friday working 09:30 – 16:00
The experience and skills you need:
· A solid background in targeted sales
· A driven mindset with strong sales skills and a love for hitting targets
· Proven experience of working autonomously or in a home-based position
· Great communication skills – you’re at ease building rapport, listening to customers and demonstrating empathy when needed
· A team player committed to creating an excellent customer experience
· Unflappable and resilient attitude to juggle tasks and bounce back quickly
How you’ll be rewarded:
· Average bonus of £6,000 per year
· 33 days’ annual leave (including bank holidays), with the option to buy 5 additional days each year
· Save money at hundreds of retailers with our employee discounts
· Discounted gym membership, online workout sessions, culinary classes and other fun activities
· Regular incentives, with amazing prizes up for grabs
· Investment in your career development through ongoing coaching and clearly defined opportunities to work towards
INDSA
Job Types: Full-time, Permanent
Salary: From £21,500.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Employee discount
- Life insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Reference ID: INDSA