Job description

Would you like a fast paced, busy, customer service job?

Well, working with us, you’ll get the opportunity to learn new skills, work with a great team and the opportunity to gain all sorts of workplace skills and qualifications.

Our Waiting Team are the warm and welcoming face of our busy beachfront coffee shop and restaurant. You’ll welcome our customers, and make the visits of every guest as great an experience as possible.

Flexible hours, good tips, half priced food, and a great workplace environment are just some of the benefits to working here on the magnificent Aberavon Beach. Full training, workplace gained qualifications and further career possibilities are available to those that strive for it.

Our Waiter/Waitress responsibilities include greeting and serving customers, multi-tasking various front-of-the-house duties whilst constantly being cool, calm and always polite, making sure that every customer is having a great time.

You will be a great team player and to be able to effectively communicate with Kitchen Staff to make sure everything is going swimmingly

Ultimately, it is the duty of the Waiters/Waitresses to provide an excellent overall experience for each and every one of our guests.

Responsibilities and Duties:

• meet and greet our customers
• present menu and provide detailed information when asked
• ensure the front of house is clean and tidy
• inform customers about the day’s specials
• operating the till and handling money
• serve food and drink orders efficiently
• check dishes and kitchenware for cleanliness and presentation and report any problems
• carry dirty plates, glasses and silverware to the kitchen area for cleaning
• follow all relevant Health & Safety regulations
• provide excellent customer service always

Essential Requirements:

Waiting tables is not about food and drink delivery to tables. It is about customer service. Excellent service and make a good meal great and here we want our guests to leave with a smile!

Desirable Requirements:

• Food Hygiene certificate level 2 or above
• Experience in similar workplace
• Any previous customer service experience

About Our Company:

We are a family run coffee shop, ice cream parlour, and restaurant that has been the heart and soul of Aberavon Beachfront for over 15 years. Our homemade gelato, expertly made coffee, and freshly prepared delicious meals have earned us a reputation that ensures we are busy all year round and makes us the destination to visit when in Port Talbot.
Job Types: Full-time, Part time, Permanent positions

Salary: Exceeds minimum wage

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

Salary: £5.84-£11.00 per hour

Benefits:

• Company events
• Cycle to work scheme
• Discounted or free food

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Port Talbot, SA12 6QW: reliably commute or plan to relocate before starting work (required)

Work Location: One location