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The closing date for applications is midnight on Tuesday 16 May 2023.
Interviews are expected to take place week commencing Monday 29 May 2023.

The University will pay a supplement per annum pro rata to spine point 4, 5, 6, 7 and 8, with effect from 1st February 2023, to align with the Real Living Wage (RLW) which equates to £21,400. This RLW supplement will be reviewed annually to take account of future increases and RLW rates.

There is an expectation that work will be undertaken in the UK.

This role will require a Basic Disclosure check. An offer of employment will be subject to a satisfactory outcome of this process.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

Primarily based within Campus Central, the role holder is required to ensure the highest standards of cleanliness are maintained throughout the buildings. Flexibility in location is required to ensure all building cover is maintained throughout the year, particularly during periods of events including graduation.

Reporting directly to an on-site Cleaning Supervisor, the role holder will be responsible in ensuring designated areas are cleaned in accordance with specifications and ensure areas are prepared for customer use.

As a front facing role, the role holder will be expected to provide excellence in customer care to all users of the properties.

1 Full time (36 hour) post is available, working 5 over 7 on a rotating shift pattern which covers 6am to 10pm.

Additional Information/Special Conditions

Role holders are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance.

As the post involves manual handling, the role holder should be physically fit to undertake all the duties and responsibilities.

Hours of work may vary depending on your shift pattern and there is a requirement to be flexible to work 5 days over 7 to meet business needs and cover the cleaning schedule.

Cleaners are expected to work on the main student arrival (September) and departure weekends (May/ June and August), Applicant and Open days, Graduation and other key events. Dates and requirements will be advised.

• To ensure all areas are cleaned and maintained to the highest standard:
  • Vacuuming carpeted areas
  • Dusting, polishing and wet wiping
  • Dusting, sweeping and wet mopping of hard floors
  • Burnishing of vinyland linoleum floors with appropriate floor machines
  • Cleaning of toilets and kitchens
• To report any maintenance, damage, cleanliness issues to the Cleaning Supervisor
• To report any areas of concern in regards to student welfare immediately to Supervisor/Accommodation services
• To ensure that safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals, materials and equipment provided for the role
• To ensure only the equipment provided is used for the role
• To complete regular sanitising in relation to Legionella treatment and to report when such works are completed
• To complete a full deep clean of all areas at the end of teaching/occupancy periods, as directed by the Cleaning Supervisor
• To undertake room preparation in relation to bookings, this may include literature distribution, hospitality provision set up, etc
• To ensure all lost property is dealt with in accordance with University policy and procedures
• Ensuring work is undertaken in conjunction with agreed risk assessments and ensuring compliance with health and safety guidance at all times
• To provide excellence in all areas of customer service
• To deal effectively and efficiently with any customer enquiries
• To attend and participate in relevant training and development to ensure that operational and safety standards are maintained at all times
• To ensure manual handling practices are observed at all times

• Experience of cleaning duties
• Knowledge of safe working practices and COSHH requirements
• Knowledge of Health and Safety in a cleaning environment
• Physically fit to fulfil the requirements of the job

• Evidence of being self-motivated with a “can do” style and approach

The environment that students live and study in, and the relationship that they have with those responsible for maintaining it, forms a significant part of their University experience.

Our customers are diverse, including those attending courses in preparation for university study, undergraduates and postgraduates coming from Scotland, other parts of the UK and many other parts of the world. For some, this may be their first time away from home and others have specific requirements and needs.

The business is fact-paced, demanding and needs people who are committed to delivering consistently high standards and customer excellence.

As a team our vision is to deliver to our students, University colleagues and commercial customers an inspired service that has their needs at its core, significantly contributing to the reputation and financial growth of the University.

We want to be recognised as a team that does the right thing, makes things happen and others want to work with.

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021). Interdisciplinary in its approach, Stirling’s research informs its teaching curriculum and facilitates opportunities for knowledge exchange and collaboration between staff, students, industry partners and the wider community.

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 10 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 120 nationalities represented on its scenic central Scotland campus alone. The campus – also home to 1,700 staff – has its own loch and castle, and a recent multi-million-pound redevelopment has delivered modern, flexible, and digitally connected study and social spaces at the heart of campus, including enhanced student support and retail and catering outlets.

The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019). Stirling is Scotland's University for Sporting Excellence and its recently redeveloped world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

As a signatory to the £214 million Stirling and Clackmannanshire City Region Deal, the University is driving productivity and inclusive growth across the Forth Valley, and beyond. Through pioneering collaborative solutions to global challenges, researchers are putting innovation, skills, and partnership at the heart of a sustainable economic recovery.

www.stir.ac.uk @stiruni