Front Office Manager

Front Office Manager Woodstock, England

The Bear Hotel
Full Time Woodstock, England 28000 - 30000 GBP ANNUAL Today
Job description

About us:

Formerly a 13th-century coaching inn, The Bear sits serenely at the centre of the charismatic market town of Woodstock. Full of period features, oak beams, and rich interiors, it’s a hidden gem. Its history, culture and exceptional facilities make it one of the finest 4-star hotels in Oxfordshire.

Becoming a team member here at Macdonald Hotels & Resorts means joining close hotel and resort teams where a world of opportunity exists to develop your skills and progress your career in hospitality.

About a role:

As a Macdonald’s Front office manager, you will be vital in delivering an outstanding experience to all our guests.

We see you as a real ambassador of our company, operating on the front line with an organised, proactive approach and a meticulous eye for detail. You enjoy being part of a busy team but also have the drive to build a strong team, always keen to deliver the highest standards and exceed our guests’ expectations.

As a member of the larger team, you will manage the broader operations of the hotel, as well as make strong relationships with your colleagues/team and build a network of colleagues. This is a great chance to broaden your experience!

You will often be the welcome smile and the waving hand saying goodbye to The Bear.

Outline Job Description:

We are looking for a person with a positive can-do attitude to the role and experience in a hotel/catering environment. Front office knowledge such as Opera would be of benefit.

· Hire and train front-of-house staff

· Create and maintain shift schedules

· Oversee the FOH’s day-to-day operations

· Ensure customer satisfaction by quickly resolving any issues

· Facilitate efficient communication between front and back-of-house

This role will also include conference and banqueting sales. Training will be given over the coming months. This is only a tiny part of the significant role at The Bear.

Salary: £28K to 30K per annum D.O.E + service charge and commission

Min 1 years experience in managing a team

Benefits:

  • Competitive rates of pay at all levels
  • Uniform provided
  • Parking available on-site
  • Free meals when on duty
  • Accommodation available on request
  • Discounted overnight stays across the group
  • Referral programme
  • 25% off food, drink and spa treatments across the group
  • 20% discount on golf
  • Auto-enrolment into our pension scheme and life assurance
  • Access to the Employee Assistance Programme through Hospitality in Action
  • Wagestream app offering a real-time view of accrued pay and access to it

Job Types: Full-time, Permanent

Salary: £28,000.00-£30,000.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Schedule:

  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Tips

Ability to commute/relocate:

  • Woodstock, OX20 1SZ: reliably commute or plan to relocate before starting work (required)

Experience:

  • Reception Manager: 1 year (required)

Work Location: In person

Reference ID: Front of House Manager

Front Office Manager
The Bear Hotel

www.macdonaldhotels.co.uk
Bathgate, United Kingdom
Donald J. Macdonald
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Hotels & Resorts
1990
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