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Job description

JOB TITLE – Front Office Agent
DEPARTMENT – Front Office
RATE OF PAY - £10.45 per hour including benefits!
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

OVERVIEW
Can you deliver a truly memorable first impression? 

WHAT ARE WE LOOKING FOR …
We are looking to recruit a Front Office Agent (receptionist) to join our exceptional Front Office Team at The Celtic Collection.
Your calm, efficient, friendly and professional personality will shine through to every guest along with your passion for delivering exceptional levels of guest service.
Multi-tasking will be second to none whilst maintaining a positive attitude at all times.

WHAT YOU’LL DO …
As a Front Office Agent you will welcome and fulfil the check-in and check-out process for guests and group arrivals using the hotel systems.
You will be required to have knowledge of The Celtic Collection and the services provided by various outlets

WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts, health and wellbeing support and career development opportunities just to name a few we are sure you won’t be disappointed!  Also,  as part of your Learning Journey, you will have the opportunity to enroll onto a Celtic Pathways qualification!

WHO ARE WE …
The Celtic Collection is a prestigious portfolio of five unique hotels at the gateway to South Wales.
The Collection has grown from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
A choice of eight award-winning restaurants in The Celtic Collection includes Steak on Six, Pad serving passionate Asian dishes, and the Newbridge on Usk, a separate country inn with six bedrooms.
The Collection also includes the historic Manor House, the stylish Coldra Court Hotel, and the essential convenience of the new T? Hotel Magor, with a second T? Hotel Newport under construction, as well as 10 luxury self-catering Hunter Lodges.

RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.