Front Of House Security Officer London, England
Job description
BECOME
Be Part of Something Amazing. Join Wilson James
As one of the UK's leading security managed service providers, we support in making client sites, safe, secure, and efficient with outstanding levels of customer service.
Become a Front of House Security Officer based at one of our client sites based in the City of London. The site will be home to a variety of clients so customer service is key.
LIVE
What You Will Do
Let's change the world and make a difference.
Being a Front of House Security Officer you will be wholly responsible for the day-to-day security in Front of House (FOH). To deliver predominantly a daytime security service to ensure efficient and compliant delivery of all contractual and added value front of house tasks. This critical role will expect significant customer engagement with cross-functional collaboration and understanding. Working as part of a building or area team you will be responsible for a given FOH/reception space depending on the building design.
If you're looking for a rewarding career full of new experiences, exciting opportunities, and career development, then Wilson James is the place for you.
Main Responsibilities
- To deliver first class hospitality, meet and greet services ensuring that occupiers and visitors are always welcomed but subject to security measures.
- Ensure that all incidents are reported and responded to in accordance with policies and procedures
- Ensure everyone in your area of responsibility behave and work in safe manner
- Maintain an exceptional awareness of security in and around you post looking out for hostile reconnaissance, suspicious behaviour, or packages. Be prepared to challenge, report or call-in support always
- Ensure front of house access and egress is always free flowing and that all doors or equipment are working. Keep a close eye on carpets and wet floors ensuring there is no danger to people
- Remain flexible regarding position on post and be very aware of maintaining a professional yet welcoming body posture and smile
WIN
What We Expect of You
- Excellent customer service skills
- SIA licence – DS/SG
- High level report writing skills
THRIVE
What You Can Expect From Us
- We aim to create a vibrant, inclusive, safe, and professional work environment that cultivates professional and personal growth.
- £14.29 per hour
- Mon – Fri – 8.00am – 18.00pm
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your security career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
