Front of House Receptionist London, England
Job description
Employment Duties: To establish and maintain productive working relationships with all members of the practice team. To perform a high-quality reception service, including undertaking telephone calls as appropriate. To take reasonable care for her/his own health and safety and that of others who may be affected by their acts or omissions at work.
Key Tasks: Set up and prepare the clinic for treatment planned before the start of each session. Liaise with practitioners and consultants over necessary future appointments for each patient. Continually interpret the needs of patients and the practitioners and deal with them promptly and efficiently. Monitor and maintain stocks within the practice as necessary, informing the Practice Manager and liaising with the director over necessary orders and warning of any shortages of materials. Follow all practice policies and procedures. Report equipment failures or breakages to the Practice Manager, and ensure basic maintenance is carried out within the clinic. Identify your training and development needs and undertake appropriate training as required and agreed with the Practice Manager. You must be able to answer the phone effectively, be able to manage retail sales of the practice. Inform the Practice Manager about patient comments and complaints. Perform any other tasks requested by the Practice Manager. Must speak/write English well and be motivated to learn and grow with the company.
Hours: 37.5-40 per week. Shift hours are varied between the hours of 7:30 am to 8:30 PM on an alternate basis but you may be required to cover other staff holidays.
Location: Proback Clinic Victoria (1st Floor, Flat 4, Evelyn Mansions, Carlisle Place, SW1P 1NH). The clinic is only steps away from Victoria Station (Cardinal Place exit).
Job Type: Full-time
Salary: £12/£13 hour, plus bonus on Clinic preformance. Reviews every 6 months
Job Types: Full-time, Contract
Job Types: Full-time, Permanent
Salary: £12.00-£13.00 per hour
Benefits:
- Company events
- Flexitime
Schedule:
- 8 hour shift
- Flexitime
Supplemental pay types:
- Bonus scheme
Work Location: One location
Reference ID: Front Desk Receptionist
