Front of House Receptionist London, England
Job description
Corporate Reception – Front of House
The Front of House Reception acts as the heart of the workplace, providing administrative support and workplace services to foster a sense of community.
As part of a front-of-house team, the Workplace Experience Coordinator creates a warm, supportive atmosphere by supporting employee- facing services, welcoming visitors and other service-based tasks as needed.
The individual in this role is responsible for reception, including scheduling meetings and travel, answering and directing calls, drafting expense reports and other administrative tasks as assigned.
A Workplace Experience Host will be able to demonstrate their understanding of exceptional service, as well as their enthusiasm and motivation for delivering this daily. An eye for detail and going above and beyond will also be expected.
Essential Duties & Responsibilities.
- Greets employees and announces clients and visitors. Conducts guest registration through Condeco and Proxyclick software. Arranges escorts as needed. Issues visitor passes. Receives and directs incoming calls to appropriate personnel. Email inbox management.
- Assists with scheduling, preparing and running meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed.
- Coordinates catering for meeting and events. Resolving last minute meeting requests.
- Maintains a neat appearance reception area, conference rooms and other common areas.
- Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
- Follow uniform & grooming guidelines.
- Performs other duties as assigned.
- A passion to engage with visitors and clients delivering exceptional customer service.
- Support of the client lounge. Offering clients beverages, taking their coats and helping with any further requests.
Shifts ranges from 7am – 7pm.
Job Types: Full-time, Permanent
Salary: £30,000.00 per year
Benefits:
- Additional leave
- Life insurance
- On-site gym
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London, W1G 0NB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
