Front of House Receptionist London, England
Job description
Front of House
12 King’s Bench Walk
London
Closing date for applications: 12th May
12KBW is a long-established civil set of chambers which has a well-deserved and consistent reputation for excellence. Our core practice areas are personal injury, industrial disease and employment. We have 93 barristers, including 15 silks.
12KBW barristers are at the forefront of developments in the law, having been instructed in many of the leading tort cases of recent times. We are professional and dedicated, whilst remaining approachable and friendly. Our barristers come from a range of backgrounds and we are proud of our record of recruitment based purely on merit.
Please note this is a role which requires you to be present full time in Chambers.
JOB SUMMARY:
To work alongside the current receptionist to deliver outstanding reception services to Chambers and clients.
KEY RESPONSIBILITIES:
Reception
- Assist in the running of all Chambers reception services to include the following:
- Manage telephone and email communications into reception (and support the clerks in respect of the same as and when appropriate) including all necessary telephone redirection and out of hours services.
- Manage the booking and allocation of conference/seminar rooms to members and Chambers respectively.
- Help organise all conferences and other events hosted within Chambers, including establishing numbers/identity of all those attending and the preparation of all rooms.
- Arrange any necessary IT support for any conferences or other events hosted within Chambers.
- Manage the LEX diary entries to enter all necessary details of any conferences and other events hosted within Chambers.
- Maintain a visible presence at Front of House at all times during the working day, and meet, greet and attend to all clients.
- Nurture and build positive relationships with all clients.
- Ensure that all conference and public rooms are properly cleaned, maintained and equipped.
- Arrange for the provision of beverages for all clients.
- Order in and set up lunch as required.
- Field all general enquiries as appropriate.
- Assist to process all incoming post, parcels and deliveries.
General Administration
- Assist the Business Operations Manager (BOM) in the maintenance and upkeep of all offices.
- Assist the BOM with regular health & safety checks, including ensuring equipment is up to date and working.
- Work closely with the facilities team to ensure stock levels are correctly maintained.
- Organise Chambers meetings or events (for all members, staff and committees) as required.
- Arrange parking permits for members and clients as necessary.
- Assist with travel and entertainment bookings for members and clerks as and when required.
- Undertake any task reasonably expected in the absence of colleagues for holiday cover, sickness, or unplanned absence.
WHAT WE OFFER:
- Competitive salary
- Opportunities for career progression
- Annual discretionary bonus
- Generous pension scheme
- Private health insurance and travel insurance
- Life assurance
- Season ticket loan
Job Types: Full-time, Permanent
Salary: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 12/05/2023
