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Job description

We are currently looking for an enthusiastic person to join us and be a part of the SCHLOSS Roxburghe Housekeeping team!

With a new luxury Spa, Charlie’s Restaurant and additional bedrooms, suites and cottages, this is a fantastic opportunity to be a part of the Housekeeping team, shape your own career and get involved with making new history in the Borders.

We believe that what makes a place special, is its people. A place where it is fun to work, where you are encouraged to be your best self in a positive and inclusive culture. A place that wants you for who you are, and where you can make a difference while growing personally and professionally. Be part of our journey!

A full-time position, with a competitive salary of £10.90 per hour and additional benefits including amazing discounts, free meals, free golf membership and a full Employee Assistance Program. Availability to work mornings, evenings and weekends is essential.

As a SCHLOSS Roxburghe Housekeeper you will be responsible for cleaning of the guest rooms and bathrooms according to the hotel's luxury standards and maintaining the hotel's public areas.

Your Key Responsibilities:

• To will consistently ensure that all rooms and public areas are cleaned, prepared and presented to the luxury standards set out by SCHLOSS Roxburghe to ensure the best quality for our guests
• You will ensure that the furniture, equipment and appliances are in clean and flawless condition, well maintained
• You will interact with all guests in a warm, friendly and professional manner, looking to exceed their expectations
• You will bring your experience to identify and contribute innovative and practical ways to improve the overall quality and process within the department
• To report any faults or broken items to Housekeeping management
• You will ensure that all compliance, COSHH, and Health & Safety procedures are followed
• Ensure that all procedures concerning guest safety are followed including but not limited to; lost property, key control and confidentiality
• You will take pride in ensuring the cleanliness and hygiene of all guest areas
• You will service bathrooms and guest bedrooms ensuring to use the correct equipment, cleaning materials and guidelines
• You will assist the Housekeeping Management

Your Knowledge & Capabilities:

• You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
• You are a brilliant multi-tasker and able to organise your time effectively
• You have a key eye for detail and take pride in your work
• You enjoy working as part of a team as much as you enjoy working independently
• You have excellent communication skills with the ability to communicate effectively with people at all levels

Proven Experience/Qualifications:

• Previous housekeeping experience is desirable but not essential as full training will be given
• Ability to communicate proficiently in English
• All applicants must have right to work in the UK

Your Employee Benefits:

- Competitive salary

- 30 days paid holiday after 1 year of service

- 50% discount on food & beverage

- 30% discount in our Pro Shop

- Free meals whilst on shift

- Free golf membership

- Free on-site parking

- Recommend a friend scheme

- Gym membership discount

- Quarterly recognition programme

- Hotel stay discounts at our sister properties including Ibiza, Sardinia and New York

- Access to exclusive perks, offers, and discounts on our colleague platform

- LifeWorks employee assistance program

- Access to wellbeing articles, podcasts, tools and resources

Job Type: Full-time

Salary: £10.90 per hour

Benefits:

• Canteen
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Referral programme

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Roxburghshire: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person