Front of House & Café Assistant Milton Keynes, England

Climb Quest

Full Time Milton Keynes, England 6.83 - 9.5 GBP HOURLY Today

Job description

Are you looking for a part time role within the busy and brilliant world of Leisure and Hospitality?
Coming with great Customer Service skills, bags of energy and enthusiasm and up for a challenge?
Then THIS could be the perfect role for you!

Come and join the crew here at Climb Quest – Your award-winning ‘climbing centre meets theme park’ right here in Milton Keynes – as we are on the lookout for a new member of the team to come on board as a member of our FRONT OF HOUSE & CAFÉ team for weekends and school holidays.

Climb Quest is one of two climbing centres run by Walthew Leisure. Our sister centre is Clip ‘n Climb Cambridge. Walthew Leisure is run by Beth and Chris Walthew, and is an independent, family-run company.

We are all about CHALLENGE, EXCITEMENT, CONFIDENCE, ACHIEVEMENT (and, of course, SAFETY!). Our job is to help people feel proud of themselves and have fun at the same time - the people being our guests, our teammates and of course, ourselves.

The role of FOH and Café Assistant is to work alongside the team to successfully work at the reception, café and kitchen and ensure customers’ expectation of food and drink and customer service are met. This could include any aspect of the café operation from working on reception, answering enquiries, hosting birthday parties to food preparation work, cleaning and maintenance of equipment and facilities and ongoing efforts to maintain our high standards of health and safety and customer-care. Shifts are available on Saturday and Sundays and are usually between 6 and 8 hours long.

So - WHO is it we are looking for?

We believe that you will be someone who is:

Over 16 years old.
Great with customers and has had experience in a fast-paced, customer facing role. You're proud to represent your place of work and love to create an exciting, positive customer experience to keep your guests coming back for more.
Someone with a professional outlook, able to work under own initiative without supervision.
Excellent in terms of interpersonal and communication skills with children and adults.
Happy to communicate on the phone, email and social media
Punctual! Time-keeping is important to you and you're naturally organised and able to prioritise your workload.
Well-presented with a high standard of personal hygiene and appearance.
An enthusiastic team player able to work with other colleagues in a dynamic business.
Upbeat and positive - able to work as part of a team with a cheerful disposition and remaining calm under pressure.
Able to demonstrate attention to detail and follow company procedures.
Interested in sport and physical activities - it's what we do, and it’s great if you can help on the arena from time to time
Happy to climb to a height of 10 metres! You won’t often have to help on our Arena, but many of our team are cross-trained, so sometimes help our Arena team.

A career with Climb Quest could be perfect for you if you’re looking for a brand-new challenge within an exciting, dynamic environment where no two days are the same. If this is sounding like a match for your skills and experience, then we would really love to hear from you. A full job description containing a more extensive list of what the role is expected to look like on a day-to-day basis, is available.

We’d love to find out as much about you as we can so, alongside sending us your CV, please do give us the lowdown on YOU and your own career story to date. Tell us WHY this role has jumped out at you and feel free to give us some examples of how your experience could be a match for us. We can’t wait to hear from you!

Job Types: Part-time, Zero hours contract

Salary: £6.83-£9.50 per hour

Benefits: